Rachel M Bassett, MD

Excellent care from Dr Bassett.

Dr.Rachel Bassett Is SUPERCALIFRAGILISTICEXPIALIDOCIOUS! Just WONDERFUL! She Is The Best Primary Doctor .

Nothing except for the apparent need to repeat check-in question & answer for every single appointment, even if they're relatively close together in time.

Gundersen Healthcare it quality care with advanced technology in the medical field. I have levels of earned trust in what Gundersen Healthcare has to keep me going. A team that works with and around you to help improve care and quality of services. The Gundersen Healthcare name is moving in the right direction.

Even though my wait time was quite long, it was worth it. The provider was amazing! She listened to my concerns and addressed everything thoroughly. I would definitely come to the Viroqua Clinic again, especially to see this provider.

Dr Bassett was attentive, professional, personable.

Dr.Bassett is a excellent listener and she types in all your answers to her questions so I can go into her notes and re read my information for follow up. The wait time is usually 30 mins longer ,but iI am willing to wait to see her and for her review my yearly plan.

I feel fortunate to have Dr. Bassett as my primary care doctor. She listens to my concerns and addresses them while making sure I am doing all I can to improve my health.

I've only been to this doctor once,so I really haven't had a chance to rate her. But seems very nice and I think it will be fine.

Dr. Bassett and her team are the best! Very caring and also very knowledgeable. She was present and attentive, which made me feel very special and well cared for. I can't stop telling everyone what a great doctor she is!!! I'm so lucky to have her for my doctor!!!

This was my tenth Medicare wellness exam. This was by far the most thorough. The experience was very positive. Everyone was kind and professional and knowledgeable and personable.

Its great to feel comfortable with your doctor to talk about fun things in your life

I enjoy working with Dr. Bassett and her team. They take time to review my health history and treat me with respect. Thank you

Still getting used to the Emplify changes.

I am so confident in Dr. Bassett's care. She listens, is solutions oriented, and shows such genuine care for our family. We're so lucky to have her!

waited way to long to see the Dr.

Dr. Bassett really listens and has gotten to know me. I never feel rushed. Love her care.

Dr. Bassett is a wonderful doctor. She is thorough. She listens and explains well.

Dr. Bassett provides excellent comprehensive health care and I am grateful to be one of her patients. She is an exemplary listener who demonstrates genuine compassion. I've recommended her to several friends and colleagues.

Dr. Bassett is exceptional! I cheerfully travel 2 hours to have necessary appointments with her. She is one in a million and def. exhibits amplifying empathy!

Even though I live 1.5 hours from Viroqua clinic, I appreciate and really like and enjoy Dr. Bassett!

Great experience as always

my child was not seen for an appointment at this time. i was sent a text message that an opportunity to switch arose and i replied to the message and was sent a "success" message. when we arrived to check in we were told dr. bassett didn't have an opening. that the appointment was canceled due to insurance and i received no notifications about it. the attendant was rude insisting i was notified. i check my missed call log, the text message thread from emplify, my voicemail and mychart and there was no notification or message for me. she said by accepting this appointment (we were on a waitlist for a well visit) i had canceled my daughters other appointment. the lady at the check in was rude, didn't apologize and put all the accountability on me. she rescheduled an appointment for three months from now and i hope she put us on the waitlist but i don't trust she did. we weren't seen by our primary doctor and just went home.

I just think that Dr. Bassett is a very special doctor. She's very polite and she really asks good questions and I would recommend her. That's all. Thank you. Bye.

MyChart is too confusing with sign in, password, password changes, and codes, then can't get into it.

I don't use MyChart-I don't want to.

I had to wait an hour for the doctor.

Dr. Bassett is awesome!

All the questions on the previsit checkin are ridiculous. The new mychart is confusing. I really like Dr. Bassett.

I have never had a doctor that has provided such amazing care,.respect and patience as Dr Bassett. However we all know because she is good at what she does, her appointments run longer than normal. The next patient shouldn't have to wait for 45 minutes past their appt time to be seen. You all are aware if this, quit trying to cram patients in and out on her schedule, if im paying for an office visit I dont want to be rushed out (which had happened with my past provider for years)so they can get to the next. Start scheduling appointments where you allow doctors to take time with their patients and the next isn't sitting and waiting. I would imagine that not only is frustrating on a patient but also the doctor. It shouldn't be about how many appts you can cram in and money you can make with people coming in. Figure out your scheduling, especially when you know she is an outstanding Doctor and wants to be sure she is giving her patient the care they deserve and need. Not a assembly of push them in and out. Allow more time for appts , it seems pretty simple.

Dr. Bassett is wonderful. I hope she stays!

all is well allways

I waited for 45 minutes for Dr. Bassett to show up. After about the first 30 minutes, I left the room to find the bathroom and a nurse. The nurse that helped me completely disregarded what I was saying and talked over me. Very bad experience. I was only with Dr. Bassett for less than 10 minutes after she showed up.

Dr. Bassett is the best!!

Excellent care from Dr Bassett.

Dr.Rachel Bassett Is SUPERCALIFRAGILISTICEXPIALIDOCIOUS! Just WONDERFUL! She Is The Best Primary Doctor .

Nothing except for the apparent need to repeat check-in question & answer for every single appointment, even if they're relatively close together in time.

Gundersen Healthcare it quality care with advanced technology in the medical field. I have levels of earned trust in what Gundersen Healthcare has to keep me going. A team that works with and around you to help improve care and quality of services. The Gundersen Healthcare name is moving in the right direction.

Even though my wait time was quite long, it was worth it. The provider was amazing! She listened to my concerns and addressed everything thoroughly. I would definitely come to the Viroqua Clinic again, especially to see this provider.

Dr Bassett was attentive, professional, personable.

Dr.Bassett is a excellent listener and she types in all your answers to her questions so I can go into her notes and re read my information for follow up. The wait time is usually 30 mins longer ,but iI am willing to wait to see her and for her review my yearly plan.

I feel fortunate to have Dr. Bassett as my primary care doctor. She listens to my concerns and addresses them while making sure I am doing all I can to improve my health.

I've only been to this doctor once,so I really haven't had a chance to rate her. But seems very nice and I think it will be fine.

Dr. Bassett and her team are the best! Very caring and also very knowledgeable. She was present and attentive, which made me feel very special and well cared for. I can't stop telling everyone what a great doctor she is!!! I'm so lucky to have her for my doctor!!!

This was my tenth Medicare wellness exam. This was by far the most thorough. The experience was very positive. Everyone was kind and professional and knowledgeable and personable.

Its great to feel comfortable with your doctor to talk about fun things in your life

I enjoy working with Dr. Bassett and her team. They take time to review my health history and treat me with respect. Thank you

Still getting used to the Emplify changes.

I am so confident in Dr. Bassett's care. She listens, is solutions oriented, and shows such genuine care for our family. We're so lucky to have her!

waited way to long to see the Dr.

Dr. Bassett really listens and has gotten to know me. I never feel rushed. Love her care.

Dr. Bassett is a wonderful doctor. She is thorough. She listens and explains well.

Dr. Bassett provides excellent comprehensive health care and I am grateful to be one of her patients. She is an exemplary listener who demonstrates genuine compassion. I've recommended her to several friends and colleagues.

Dr. Bassett is exceptional! I cheerfully travel 2 hours to have necessary appointments with her. She is one in a million and def. exhibits amplifying empathy!

Even though I live 1.5 hours from Viroqua clinic, I appreciate and really like and enjoy Dr. Bassett!

Great experience as always

my child was not seen for an appointment at this time. i was sent a text message that an opportunity to switch arose and i replied to the message and was sent a "success" message. when we arrived to check in we were told dr. bassett didn't have an opening. that the appointment was canceled due to insurance and i received no notifications about it. the attendant was rude insisting i was notified. i check my missed call log, the text message thread from emplify, my voicemail and mychart and there was no notification or message for me. she said by accepting this appointment (we were on a waitlist for a well visit) i had canceled my daughters other appointment. the lady at the check in was rude, didn't apologize and put all the accountability on me. she rescheduled an appointment for three months from now and i hope she put us on the waitlist but i don't trust she did. we weren't seen by our primary doctor and just went home.

I just think that Dr. Bassett is a very special doctor. She's very polite and she really asks good questions and I would recommend her. That's all. Thank you. Bye.

MyChart is too confusing with sign in, password, password changes, and codes, then can't get into it.

I don't use MyChart-I don't want to.

I had to wait an hour for the doctor.

Dr. Bassett is awesome!

All the questions on the previsit checkin are ridiculous. The new mychart is confusing. I really like Dr. Bassett.

I have never had a doctor that has provided such amazing care,.respect and patience as Dr Bassett. However we all know because she is good at what she does, her appointments run longer than normal. The next patient shouldn't have to wait for 45 minutes past their appt time to be seen. You all are aware if this, quit trying to cram patients in and out on her schedule, if im paying for an office visit I dont want to be rushed out (which had happened with my past provider for years)so they can get to the next. Start scheduling appointments where you allow doctors to take time with their patients and the next isn't sitting and waiting. I would imagine that not only is frustrating on a patient but also the doctor. It shouldn't be about how many appts you can cram in and money you can make with people coming in. Figure out your scheduling, especially when you know she is an outstanding Doctor and wants to be sure she is giving her patient the care they deserve and need. Not a assembly of push them in and out. Allow more time for appts , it seems pretty simple.

Dr. Bassett is wonderful. I hope she stays!

all is well allways

I waited for 45 minutes for Dr. Bassett to show up. After about the first 30 minutes, I left the room to find the bathroom and a nurse. The nurse that helped me completely disregarded what I was saying and talked over me. Very bad experience. I was only with Dr. Bassett for less than 10 minutes after she showed up.

Dr. Bassett is the best!!