Shayna D Pankratz, NP

Needed a tetanus shot but after being sent to 2 other Gundersen pharmacy I finally said forget it. At Mayo I always got any shot I needed right in the room when I saw the doctor. Sure wasted my time and very much disgusted!

SHAYNA PANKRATZ is always patient and explains everything to my level of understanding. She is wonderful!!

Shayna is an excellent provider. Very professional, kind and empathetic. She is quick to address needs. And I trust her judgment.

It was really nice provider well liked

I have seen a lot of nurse practitioners and doctors over the last year and she was by far one of the best ones I have ever had very very nice and knowledgeable

Looking forward to the follow up and blood work analysis.

Good, glad to have her consult w/ other physicians.

Shayna quickly found solutions and listened intently to my concerns. Also wrote referrals to specialists to resolve issues . Excellent caregiver!

Shayna was absolutely phenomenal! My previous experiences with providers have left me feeling unheard and quite discouraged. Shayna took time to hear me out, address my concerns and have a great conversation. I'm thrilled to have her as my primary provider moving forward and feel confident reaching out to her with questions/concerns. Thank you Shayna!

Shayna is amazing. I am so happy that I found her.

Shayna is a kind, compassionate good listener while carefully checking to see that I am back to my "normal" self.

It was a good experience. Shayna listened to my concerns and I felt like we were a team deciding and planning which steps to take to move forward. Thank you!

The NP Shayna is excellent. My 2nd time seeing her. I like her and will continue with her. My previous doctor retired. And I was apprehensive about finding a new doctor. Well I found a gem. She listens and is concerned with my health. I like a doctor that listens to the patient. She does and is thorough. Hard to find someone that cares and listens especially as one ages

This was my second time seeing Shayna, and I felt very comfortable with her. Knowledeable and I sensed she does a lot of reading and research to provide her patients with up-to-date information on health topics and common concerns.

With my chart, I always have to change the password when I want to log in. It never recognizes the password that I set. Also, during my visit with S. Pankratz, she was documenting the visit and writing that I denied on the questions she was asking. I should have asked her why she was using the word deny, when I was telling the truth. It was confusing for me.

I noticed A LOT of dust on the floor under the exam table as I was waiting for my provider to come in. The kind of dust that's been accumulating awhile! The clinic should have a cleanliness standard higher than that! I liked my provider but the physical exam was minimal which seems to be a trend with newer providers; skin, mole, swelling etc can't be assessed when a patient is fully clothed. Everyone was very nice and courteous from check in to check out. All my concerns were addressed and labs discussed.

Shayna Pankratz is a treasure to your medical staff!

Shayna is fabulous. She answered all of my questions and understood the very stressful life I've had the past 1 1/2 years and agreed to let me work on my lifestyle to bring down necessary numbers vs. going to medication. I so appreciate her honestly.

It was a great visit.NP seems to be very nice.

I feel like I could have skipped the appointment and went to the department I will be going to next. I guess I didn't get that much out of it.

It went very good, nurse shayna was awsome

Shayna is a very knowledgeable and caring person.

Good job ?

I am not typically a patient of Shayna and I am grateful she was able to see me. She listened to my concerns and helped with a plan. Her personality wasn't very warm. I felt like I was just another person to get checked off a to do list.

I told them before I went I did not want blood works. I'm scared of needles. The nurse told me there won't be any. Got in there and first thing the doctor said was I need blood work. I left immediately very upset that I paid for Doctor visit I would have never went to!

Yet again I had another persons medications on my chart even though I have a password on my chart. I was NOT asked for the password at check-in. No wonder her stuff is constantly on my chart even though Regarding the NP, I think I waited longer in the waiting room than she spent with me. She pretty much talked over every word I said. I very rarely give reviews but I felt this needed to be said.

It was off the charts!!

I really enjoy the friendly staff there and there clinic is very clean and I don't feel like im at a clinic. More like a at home experience.

I came from a system that uses "My Chart" and it was very confusing when I tried to get my med records transferred to GUNDERSEN "My Chart". Both sides wanted the other group to initiate getting the records. It did get done but it was painful.