
Highlights
Age Groups Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-21
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
FemaleLocations
- Emplify Health Waukon Family Medicine
- 120 2nd Avenue Southeast, Waukon, IA 52172
- Get Directions
- Phone: 563-568-3000
- Emplify Health Lansing Family Medicine
- 50 North 4th Street, Lansing, IA 52151
- Get Directions
- Phone: 563-538-4874
- Emplify Health Decorah Family Medicine
- 1830 State Highway 9, Decorah, IA 52101
- Get Directions
- Phone: 563-382-3140
Expertise
Education
- Certification: National Comm On Certif Of Physician Assistants, 2018
- Graduate School: Saint Ambrose University, 2017
Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Quartz
- The Alliance
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Physician Services
Reviews
4.9 of 5 stars
155 Ratings, 40 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 9/12/2026
Raquel is great!
- 5 out of 5 starsReviewed on 9/2/2026
I think that the Gundersen Amplify Health Clinic is a great place to go and it's close to home and I appreciate it very much. And I like Raquel and everybody else that was there that day. Thank you.
- 5 out of 5 starsReviewed on 8/27/2026
The staff at Waukon Gundersen Clinic has always treated me with the utmost respect with every visit I have ever had. I always felt comfortable with everyone there. They have helped me through the toughest of times when I needed the best of care. I truly appreciated having the proper care so close to home.
- 5 out of 5 starsReviewed on 8/29/2026
Appreciate them working with me the other day so quickly
- 5 out of 5 starsReviewed on 8/18/2026
It is hard to understand and we have a hard time getting it to work. Sorry to say.
- 5 out of 5 starsReviewed on 8/15/2026
We like having providers close to us. Great place, great staff, and great doctors care.
- 5 out of 5 starsReviewed on 8/7/2026
Thank you for scheduling me so fast due to loss of insurance. It was my first time at the Waukon Clinic, great place and people. My procedure was excellent and the students even joined for the learning experience, Raquel went above and beyond to make the room comfortable. I have been telling everyone how happy I am with it!
- 5 out of 5 starsReviewed on 7/1/2026
I've always trusted medical care here and will continue any care needed at this clinic
- 5 out of 5 starsReviewed on 6/28/2026
Raquel was very good. Listened to all my questions and answered them all. Explains things very well.
- 5 out of 5 starsReviewed on 6/21/2026
i appreciate Raquel taking the time to listen to my concerns. all the staff i interacted with that day went above and beyond what i expected.
- 5 out of 5 starsReviewed on 5/23/2026
So my time there was good... although I did have to wait a long time in between student/ doctor coming in and out! My experience was great but the wait time was a lot! Student came in first and did a nice job visiting me but no one came back in my room for over 30 minutes! It actually was a weird experience I didn't hear anyone around the hallways etc! I seriously only could hear a radio playing, it felt a little strange! When doctor came in I told her it was weird and she did Say they had to work through a situation! I understand things happen!! Just seemed like a lot of wait time! I did get x-rays and with all of my visits etc I was at the clinic for 2 hours and 15 minutes! Doctor is very good but I did feel that after the "situation" things were rushed when visiting!! I really like my doctor so kinda hard to say all this!!
- 5 out of 5 starsReviewed on 5/12/2026
First time seeing Raquel Ristau. She was very friendly, answered all my questions. Would recommend her to other patients.
- 5 out of 5 starsReviewed on 5/8/2026
Raquel is an excellent provider. She listens and comes up with a plan which includes my input. She has a future plan if the present plan doesn't work. The facility as a whole is great.
- 3 out of 5 starsReviewed on 4/30/2026
I waited 50 minutes after my scheduled appointment time before I saw the doctor. My time with the doctor then took 3-5 minutes. Very frustrating.
- 5 out of 5 starsReviewed on 4/12/2026
Everything went smoothly, and it was pleasant having a student in with the Dr.
- 5 out of 5 starsReviewed on 4/12/2026
Provider was out of the room for twenty minutes for a hospital admissions call. Understandable and unavoidable. I wish they had offered to have her follow up with a phone call rather than continue to wait as the rest of the appt only took a few minutes once she was back in.
- 5 out of 5 starsReviewed on 3/27/2026
Dr Ristau was wonderful!!
- 4 out of 5 starsReviewed on 3/27/2026
To pre check in it asks a lot of questions that I just answered several months ago. Repeatedly. Also I should have asked for help getting into my chart as I tried without success .
- 5 out of 5 starsReviewed on 3/18/2026
Having a lot of trouble with my chart sign in
- 5 out of 5 starsReviewed on 3/17/2026
Raquel Ristau and her entire team are top notch. Wouldn't go anywhere else!
- 5 out of 5 starsReviewed on 3/15/2026
Outstanding experience at Lansing Clinic!
- 5 out of 5 starsReviewed on 3/15/2026
She was very thorough. Had ideas for more blood work if initial blood work didn't show anything. Receptionists was fantastic.
- 4 out of 5 starsReviewed on 3/8/2026
The provider left me in limbo then didn't get back to me for another day, and didnt even get my meds sent off. The only way I knew I had a med, was by looking on the after notes. So I had to call a nurse to get them finally sent out.
- 5 out of 5 starsReviewed on 3/1/2026
Very pleased with the care I received.
- 5 out of 5 starsReviewed on 2/26/2026
Great experience at this Gundersen Clinic. Everyone was very welcoming and kind. Really has the small town feel down pat.
- 5 out of 5 starsReviewed on 1/29/2026
Very kind and personable, clean lab rooms and professional staff.
- 5 out of 5 starsReviewed on 1/20/2026
For not having seen me in 7 years, she was on top of her game and went above and beyond any care I've ever received. I cannot thank her enough.
- 5 out of 5 starsReviewed on 1/16/2026
She is a wonderful provider every time I see her she is great!
- 5 out of 5 starsReviewed on 1/8/2026
Took her time with me and was extremely thorough!!
- 5 out of 5 starsReviewed on 1/1/2026
I've never had a bad experience with Emplify and recommend it to everyone. Grateful to have Raquel Ristau as my provider. Her and her team truly listen and care about their patients and do not get enough credit for the work they do.
- 5 out of 5 starsReviewed on 12/25/2025
Raquel was amazing-kind, attentive, and thorough. I felt comfortable asking questions and left feeling confident in my son's care. I also want to mention the nurses. Every time we are there they are extremely kind and professional. Such a blessing to receive great care in a small town.
- 5 out of 5 starsReviewed on 12/17/2025
I appreciated getting an appointment so quickly & complete answers to my questions.
- 5 out of 5 starsReviewed on 12/12/2025
The MY Chart Verification system is annoying when you have to do that for frequent appointments. Couldn't it be required only for infrequent use not for seniors that need often appointments???
- 5 out of 5 starsReviewed on 12/11/2025
Everything was great!
- 5 out of 5 starsReviewed on 11/23/2025
The only complaint I have and not related to any Hyman interaction or care is the check in window itself. I dislike when individuals need to sit behind a barrier with a tiny little hole for verbal communication.
- 5 out of 5 starsReviewed on 11/23/2025
Raquel was amazing. She is the best provider! Her caring, compassion, knowledge and understanding are everything I want in a provider and then some. Gundersen is lucky to Raquel!
- 5 out of 5 starsReviewed on 11/9/2025
Excellent as usual
- 5 out of 5 starsReviewed on 11/2/2025
My doctor was extremely helpful!
- 5 out of 5 starsReviewed on 10/9/2025
Raquel spent a great deal of time discussing all my questions. She was caring and compassionate. She also followed up quickly the next day with a couple questions that I thought of after the visit.
- 5 out of 5 starsReviewed on 9/25/2025
Treated with empathy and understanding.
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