
Highlights
Age Groups Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-21
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
FemaleClinical Interests
- Acute care
- Critical and hospital medicine
Locations
- Emplify Health Fayette Family Medicine
- 110 King Street, Fayette, IA 52142
- Get Directions
- phone: 563-425-3381
- Emplify Health West Union Family Medicine
- 110 Jefferson Street, West Union, IA 52175
- Get Directions
- phone: 563-422-3817
- Emplify Health Postville Family Medicine
- 111 South Reynolds Street, Postville, IA 52162
- Get Directions
- phone: 563-864-7512
Expertise
Education
- Certification: National Comm On Certif Of Physician Assistants, 2020
- Graduate School: Saint Ambrose University, 2018
Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Quartz
- The Alliance
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Physician Services
Ratings & Reviews
4.9 out of 5
99 ratings, 25 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 4/5/2026
They took good care of me.
- 5 out of 5 starsReviewed on 3/22/2026
Keep up the good work!!
- 5 out of 5 starsReviewed on 3/17/2026
Overall good experience as always
- 5 out of 5 starsReviewed on 3/3/2026
Nichole Steffens has a sound knowledge on respiratory illness and was glad I could get an appointment with her. She treated me very through and answered ally questions.
- 5 out of 5 starsReviewed on 2/14/2026
Nichole was great with our little guy. Made sure he was comfortable when he wasn't feeling great, and took the time to answer all of our questions and concerns
- 5 out of 5 starsReviewed on 2/12/2026
My experience was great. The staff effectively found the problem and fixed my hearing problem. Thanks for your competent staff.
- 5 out of 5 starsReviewed on 2/10/2026
Excellent provider, listened tentatively very caring and understanding. Great provider!
- 5 out of 5 starsReviewed on 2/10/2026
I am very frustrated with Gundersen La Crosse right now. It was great to receive the care that Gundersen is known for. VERY concerned about the lack of quality and concern from LaCrosse. If it wasn't for the great care I get in West Union and Decorah, I would transfer to Mayo. Staff turnover and shortages are impacting your service.
- 5 out of 5 starsReviewed on 2/8/2026
I'm so thankful for our rural hospital and the ability to be seen in a timely manner!
- 5 out of 5 starsReviewed on 1/25/2026
Everyone was warm and welcoming, and took care of my problem quickly. Thank you to Nichole and her staff.
- 5 out of 5 starsReviewed on 1/10/2026
Without going into the clinic, which would've been very hard to do, I got my questions answered and more
- 5 out of 5 starsReviewed on 11/29/2025
After struggling for 2 weeks, I appreciate Nichole taking the time to listen to me. She was thorough and direct with my care moving forward.
- 5 out of 5 starsReviewed on 10/30/2025
I was seen very quickly. Didn't have to wait at any time during my apt. Was treated with respect and care! Great experience from first phone call, to check in, to pre test and when seen by Ms Steffens.
- 5 out of 5 starsReviewed on 10/11/2025
I love how great and nice every staff member is and how they treat me as a parent and patient and how well they interact with my young children.
- 5 out of 5 starsReviewed on 8/26/2025
Everyone are outstanding at this clinic!
- 5 out of 5 starsReviewed on 11/14/2025
Nichole was awesome. She listened and then explained the treatment process. She is very easy to talk to.
- 5 out of 5 starsReviewed on 7/6/2025
Please do not ask this survey after each visit. I will tell you if I am unhappy with my visit
- 5 out of 5 starsReviewed on 7/2/2025
I had a very good experience with the person, Nicole Steffens, that was there at Gunderson at Palmer. And I would highly recommend her. And I would recommend my whole experience. The one negative I've had is dealing with the technology on my chart. And I've had really a hard time with that. So it doesn't really, that doesn't have anything to do with with the experience I had at the clinic. That was top-notch.
- 5 out of 5 starsReviewed on 6/26/2025
I was so impressed with the care I received. Everyone was so nice and professional. Nichole assessed my issue, created a game plan and was able to treat me and send me on my way.
- 5 out of 5 starsReviewed on 6/22/2025
I really appreciated getting an appointment as soon as I needed it. I'm thankful that the West Union clinic has so improved its ability to see patients near appointment times and the kinder and professional attitude of the receptionists. They have certainly evolved in a good way. Thanks to all who were responsible. (There was a time when there was a sharp difference between the clinics, but now I feel like I can go to any of them. ?) ?
- 5 out of 5 starsReviewed on 6/17/2025
Nichole was attentive, listened to my concerns and provided information I understood. Her recommended follow up with the gynecological team was followed and the LaCrosse team was able to check West Union's test results as we spoke.
- 5 out of 5 starsReviewed on 6/4/2025
I appreciated being seen the same day that I called.
- 5 out of 5 starsReviewed on 5/28/2025
Excellent
- 5 out of 5 starsReviewed on 5/22/2025
All staff were excellent and professional!
- 5 out of 5 starsReviewed on 5/13/2025
I really like Nichole! She is very concerned, explains everything, asks questions, let's you ask questions, she doesn't rush you out. Since it seems I am never able to get my primary provider, I can get Nicole and am very, very happy and satisfied with her.
Similar Providers
Emplify Health Fayette Family Medicine
110 King Street, Fayette, IA 52142
Emplify Health Fayette Family Medicine
110 King Street, Fayette, IA 52142
