
Highlights
Age Groups Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-21
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
FemaleClinical Interests
- Acute care
- Critical and hospital medicine
Locations
- Emplify Health Fayette Family Medicine
- 110 King Street, Fayette, IA 52142
- Get Directions
- Phone: 563-425-3381
- Emplify Health West Union Family Medicine
- 110 Jefferson Street, West Union, IA 52175
- Get Directions
- Phone: 563-422-3817
- Emplify Health Postville Family Medicine
- 111 South Reynolds Street, Postville, IA 52162
- Get Directions
- Phone: 563-864-7512
Expertise
Education
- Certification: National Comm On Certif Of Physician Assistants, 2020
- Graduate School: Saint Ambrose University, 2018
Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Quartz
- The Alliance
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Physician Services
Reviews
4.8 of 5 stars
93 Ratings, 24 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 9/8/2026
I am very pleased at the Emplify portal, as it allowed Nicole to review my recent knee replacement surgery status and she could assure me her Rx would not interfere with any of the numerous post-op meds I had to take already. Many thanks! She was terrific, and patient with my concerns.
- 5 out of 5 starsReviewed on 9/3/2026
My Chart can be a blocker at times rather than simply calling someone
- 5 out of 5 starsReviewed on 9/4/2026
great
- 4 out of 5 starsReviewed on 7/22/2026
I would like to see if somebody could maybe help me and my husband with setting up the computer on MyChart because we don't get how to get onto it and all that stuff. So anyway, that's what I would like help with. Thank you. Bye.
- 5 out of 5 starsReviewed on 7/19/2026
Nichole was super sweet, listened well, and was able to cross reference my medical history back home to ensure my issue was taken care of properly. To save a trip back she even gave me over the counter options based off how my test results came back. Thank you for getting me in and treating me like one of your patients even though I was here from out of town.
- 5 out of 5 starsReviewed on 7/18/2026
My experience was perfect!
- 5 out of 5 starsReviewed on 7/12/2026
Nichole was excellent - she addressed my medical concern professionally and efficiently . She took a few minutes to do some patient teaching to help prevent reoccurrence. A Great Provider
- 5 out of 5 starsReviewed on 6/17/2026
Nichole was able to treat my son's laceration to his chin.
- 5 out of 5 starsReviewed on 5/30/2026
Very nice to get in after work and before the drug store closed so we could get the needed medication. The staff was wonderful.
- 5 out of 5 starsReviewed on 5/21/2026
Love seeing Nichole as a provider! She listens and cares about my concerns!
- 5 out of 5 starsReviewed on 4/5/2026
They took good care of me.
- 5 out of 5 starsReviewed on 3/22/2026
Keep up the good work!!
- 5 out of 5 starsReviewed on 3/17/2026
Overall good experience as always
- 5 out of 5 starsReviewed on 3/3/2026
Nichole Steffens has a sound knowledge on respiratory illness and was glad I could get an appointment with her. She treated me very through and answered ally questions.
- 5 out of 5 starsReviewed on 2/14/2026
Nichole was great with our little guy. Made sure he was comfortable when he wasn't feeling great, and took the time to answer all of our questions and concerns
- 5 out of 5 starsReviewed on 2/12/2026
My experience was great. The staff effectively found the problem and fixed my hearing problem. Thanks for your competent staff.
- 5 out of 5 starsReviewed on 2/10/2026
Excellent provider, listened tentatively very caring and understanding. Great provider!
- 5 out of 5 starsReviewed on 2/10/2026
I am very frustrated with Gundersen La Crosse right now. It was great to receive the care that Gundersen is known for. VERY concerned about the lack of quality and concern from LaCrosse. If it wasn't for the great care I get in West Union and Decorah, I would transfer to Mayo. Staff turnover and shortages are impacting your service.
- 5 out of 5 starsReviewed on 2/8/2026
I'm so thankful for our rural hospital and the ability to be seen in a timely manner!
- 5 out of 5 starsReviewed on 1/25/2026
Everyone was warm and welcoming, and took care of my problem quickly. Thank you to Nichole and her staff.
- 5 out of 5 starsReviewed on 1/10/2026
Without going into the clinic, which would've been very hard to do, I got my questions answered and more
- 5 out of 5 starsReviewed on 11/29/2025
After struggling for 2 weeks, I appreciate Nichole taking the time to listen to me. She was thorough and direct with my care moving forward.
- 5 out of 5 starsReviewed on 10/30/2025
I was seen very quickly. Didn't have to wait at any time during my apt. Was treated with respect and care! Great experience from first phone call, to check in, to pre test and when seen by Ms Steffens.
- 5 out of 5 starsReviewed on 10/11/2025
I love how great and nice every staff member is and how they treat me as a parent and patient and how well they interact with my young children.
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