Morgan L Smerud, OD

I don't know how many times I've tried to get into my account and it says wrong password so I change it and all is good until the next time I try to get in, very frustrating!

Yes, I'd like to recommend Dr. Morgan Smerud to everyone in the community. She did a five-star job of inserting prisms in my lenses to cure double vision. I am seeing so much better because of Morgan. So I am very happy with the Gudgerson Clinic and Dr. Morgan Smehruv has my deepest thanks. Thank you. Bye.

All of my concerns about my vision were answered.

All good

The whole clinic is fantastic, you couldn't ask for better care

Great Doctor and staff

Excellent!

They have always had my care number one. Also caring and polite. Thanks.

Got right in for tests but waiter almost an hour to see Doctor.

Getting new glasses that my insurance will not cover

Very thankful they were able to get me in on short notice for an immediate concern.

Went as expected. Great job!

This was the best eye care visit I have ever had in my life. I appreciate the time they spent with me going through my concerns and helping me with my glasses.

Waukon clinic staff were very helpful and friendly

I was very satisfied with my appointment. They were very professional and I would recommend these person for anybody that asked me about them. Thank you.

Pleasant

On time. Helpful and answered all my question and concerns

Good Eye Exam and all things went well. Thank you, for Great Eye Care, in Waukon.

I HAVE BEEN USING THIS CLINIC FOR MY VISION NEEDS FOR TWENTY YEARS AND HAVE ALWAYS RECEIVED EXCELLENT CARE, EVEN IN URGENT SITUATIONS. THE STAFF IS KNOWLEDGEABLE AND COURTEOUS.

Very friendly and professional staff.

Everyone from the front desk to the technicians and doctors were friendly, knowledgeable and caring.

Dr. Smerud is very friendly, and thorough. She spent a lot of time answering my questions and making sure I understood her responses. Great Dr.! Thank you for your time and knowledge!

Dr. Smerud is an excellent optometrist. She is always friendly, answers any questions you have. Would definitely recommend her to other people.

Everything went very well. Thank you.

Very professional.

I ordered new glasses and was very happy with the help that I received in picking out frames that looked good on me.

Both my husband and I are very happy to be able to have health providers in a small community.

Great care ,very helpful for finding new glasses also.

Good experience as always on the vision side

It was great and helpful

Pretty toxic environment in general. No one is happy and we all know every company chasing the health care $$ not going to lead to repeat customer experience.

Efficient Professional Pleasant Overall: Gundersen has much to be proud of their staff!!!

Nothing more to say. Was a great experience.

Could not get on my chart after many times ????? Very disappointed

Morgan took time with me and is such a caring provider!

Dr. Very knowledgeable, impressive

My appointment was an emergency situation and I got in almost immediately.

Had a great eye yearly check up.

I liked that she didn't try to get me to buy a pair of glasses right away but told me to give it a couple months and see how I felt just using readers.

No issues. Good appointment

Efficient, timely and accommodating! Thank you!

Everyone was smiling and helpful !

Everyone was very friendly and helpful.

The digital experience where you have to pre-register is a little bit sketchy yet because when it says to submit, I wrote in submit and then I got another notification to please pre-register. So it isn't completely the way it should be yet. Thank you.

Treated good

Great visit.

Great experience!!

Dr Smerud was wonderful, the explainations were through, in understandable terms, she answered all my questions and never made me feel rushed or that I was using too much of her time. I really appreciate her.

I was very satisfied with my appointments. They were all very kind and alert to everything, so I was very satisfied. Thank you.

very good

I was very happy with how I was treated by everyone there. They all took their time to listen to what I said. They were caring.

Everyone is very happy and friendly.

Long wait time for Doctor to come in room

Very friendly and competent

Perfect experience.

The actual visit was good. The check-in on the internet is way too long and confusing.

Always a great experience going to gundersen

Thanks for the friendly smile throughout

But the people were very helpful. That's about all.

I am very satisfied with the care I received from Morgan. She listens to my questions and concerns and gives me good advice.