Michelle L Bond, APNP

She really, really listened to me and believed everything I was saying, you know, and she wants to help me and I'm excited about the fact of getting better and not being so tired. And so I really appreciate her listening and explaining everything. It was wonderful.

Digital Solutions Optimization: For check in, I received the option to indicate 'i'm here' in mychart, I received a text message, and then I also received an e-mail. This is excessive and unnecessary. Pick one method and be consistent or let patients choose their preferred method of check in (F2F, text, e-mail, or mychart) and follow it.

Michelle in the sleep center is great!

Appt time 10:30 Arrival time 10:15 I completed check in online and it asked how long till I toiled be there. I clicked 5 minutes. I accidentally went to the founders building. When I arrived to my appt (before my appt time) I was told I would have to reschedule. Even though I was there before my appt time. Thankfully someone had a cancellation and she saw me right away. She was AMAZING. Answered all my questions.

Michelle was very knowledgeable and thorough. Highly recommend

Thank you

Nice visit, all questions answered and would recommend this provider.

Overall went great. Was friendly yet professional and very productive

Truly enjoyed my visit with Michelle. She explained my readings and some other helpful information about my machine and accessories.

My visit was very good. Your staff is excellent in what they do. I would have preferred to have an online visit.

I was appreciative of the advice I was given and the genuine concern for my well-being .

The staff in the Sleep Center were all great.

Michelle was easy to talk to and easy to express my concerns to.

Only issue was some distortion on the video call

The overall appointment went great. I am a new patient with Michelle and she was great. I loved her personality, easy to talk with, she listened to me and explained things as needed. A+

Michelle was outstanding as was everyone one in the Sleep Department. They were all very efficient and knowledgeable. Great experience!!

First of all, I was never told I needed an annual appointment to maintain getting supplies, so when I called for supplies, I was turned down because I hadn't had an appointment. I had to wait a month for an appointment. Upon arrival, I filled out paperwork because I don't do that online unless my wife does. then I was taken to a room and had health history and PB etc. collected. Then I sat there for 40 minutes. I then went into the hall where I was asked who I was! Finally after realizing the had forgotten me, the provider can in for the appointment. She was not at all apologetic but was efficient and competent. I was upset with my treatment!

Great service at reception desk

Thank you all.

Michelle was great. Everyone was very nice.

Michelle always listens carefully & makes excellent suggestions on how to make the use of my bi-pap more comfortable.

I was totally impressed with everything that happened, the knowledge, the interaction. I'm highly, highly pleased and would highly recommend this person. Thank you.

Michelle is the best!

Your change to Emplify has rendered my digital access unusable. I don't have a "passkey" (or whatever it's called) account so I couldn't check in ahead of time. What may seem like a great techno-advance for you can be an awful experience for your patients, as this one is proving to be.....

I actually missed a video visit before the in person visit. If you have any issues with phone or internet (like we do in Bangor), video visits do not work as well. I got the texts, emails, and a phone message well after the appointment time. Thanks for listening.

I want thanks her help me lots bout machine learn of this bout this That company from machine they not teaching nothing Thumb up