Michelle L Bond, NP

The receptionist was so friendly and welcoming

Everyone was very professional. Thank you for your help. Have a great day.

Everything was great

Michelle Bond was amazing and helpful.

The entire experience was top notch. The check in process and medial assistance were freindly, welcoming and efficient. I have seen Michael bond for my sleep disorder for a few years. Michelle is very thorough with the appointment. She takes the time review the data and explains it in a manner that I understood. Michelle answers all my questions. I am impressed with her freindly personality. She makes the experience enjoyable. Gundersen should be proud to have her as an employee.

My provider was 20 minutes late joining my video visit.

She clarified how my sleep medication works (Trazadone) which was beneficial. I curious that in related to my sleep and CPAP use, questions about alcohol use, screentime, and obesity wasn't asked but smoking/vaping were.

Michelle was personable, and attentive in both her explanations and listening.

Michelle is very knowledgeable and made everything easy to understand

Yes, I had a very good experience up there right from the time I walked in the door until the time I walked out. So I was really well appreciate how they treated me. And I thank you all for it. Bye.

Michelle's great!!!

Michelle is great. I wasn't looking forward to this appointment because I have struggled with my treatment plan. She kept the visit positive while reiterating the importance of my treatment plan and the possible consequences of not following it. I felt very supported and ready to give it another go. She reminded me that if I have questions or more issues that derail my success that I should not hesitate to reach out to her.

Thay were great

Your team at gundersen are excellent.They treat you with respect, and make sure you understand everything before you leave..thank you. .

Michelle is always very friendly and takes a little extra time to visit with her patients which is very nice

Great staff in the sleep clinic!

I am the guardian of a person with a disability. They treated her with respect they met her where she was at developmentally. They explained things to me. They made it fun. Everyone smiled. Highly recommend

She really, really listened to me and believed everything I was saying, you know, and she wants to help me and I'm excited about the fact of getting better and not being so tired. And so I really appreciate her listening and explaining everything. It was wonderful.

Digital Solutions Optimization: For check in, I received the option to indicate 'i'm here' in mychart, I received a text message, and then I also received an e-mail. This is excessive and unnecessary. Pick one method and be consistent or let patients choose their preferred method of check in (F2F, text, e-mail, or mychart) and follow it.

Michelle in the sleep center is great!

Appt time 10:30 Arrival time 10:15 I completed check in online and it asked how long till I toiled be there. I clicked 5 minutes. I accidentally went to the founders building. When I arrived to my appt (before my appt time) I was told I would have to reschedule. Even though I was there before my appt time. Thankfully someone had a cancellation and she saw me right away. She was AMAZING. Answered all my questions.

Michelle was very knowledgeable and thorough. Highly recommend

Thank you

Nice visit, all questions answered and would recommend this provider.

Overall went great. Was friendly yet professional and very productive

Truly enjoyed my visit with Michelle. She explained my readings and some other helpful information about my machine and accessories.

My visit was very good. Your staff is excellent in what they do. I would have preferred to have an online visit.

I was appreciative of the advice I was given and the genuine concern for my well-being .

The staff in the Sleep Center were all great.

Michelle was easy to talk to and easy to express my concerns to.

Only issue was some distortion on the video call

The overall appointment went great. I am a new patient with Michelle and she was great. I loved her personality, easy to talk with, she listened to me and explained things as needed. A+

Michelle was outstanding as was everyone one in the Sleep Department. They were all very efficient and knowledgeable. Great experience!!

First of all, I was never told I needed an annual appointment to maintain getting supplies, so when I called for supplies, I was turned down because I hadn't had an appointment. I had to wait a month for an appointment. Upon arrival, I filled out paperwork because I don't do that online unless my wife does. then I was taken to a room and had health history and PB etc. collected. Then I sat there for 40 minutes. I then went into the hall where I was asked who I was! Finally after realizing the had forgotten me, the provider can in for the appointment. She was not at all apologetic but was efficient and competent. I was upset with my treatment!

Great service at reception desk

Thank you all.