Mandy M Rutta, AuD

I came for follow up and didn't see Dr. Rutta, the technician changed parts of hearing aid. Now sound is muffled and I need to came back to find out why. Technician was very helpful.

Thank you

Dr Rutta's was a great provider. I just still don't understand the results that well. But had to run them through ChatGPT to have it break it down in plain English for me. I felt she spoke above my head.

From the reception desk to Dr Rutta, I was treated w total respect.

I was extremely impressed by how Dr Rutta tuned my new hearing aids to maximize their effectiveness. My previous hearing aids were from a different seller. I believe the customer service that Dr Rutta and her associates provide is exceptional.

Mandy fitted my new hearing aids and explained Everything about them, I am very happy with her.

I have given up looking for the "I am here" button. Will just go to the desk from now on and quit trying to use your wifi to finish check in.

Thank you for working so hard to make my daughter comfortable during the testing!

I am not a fan of filling out the same questions for everything no matter what my visit involves this is getting very annoying! (The online check in)

I have been seeing Dr. Rutta for over 14 years and have been by her kindness and care from the first appointment on. I was shocked to learn that I first had to get my main provider's authorization before I could even make the appointment. However, it is not the rules of Emplify but the insurances I have. I did get the approval within a couple of days.

Mandy Rutta is a skilled audiologist who is very thorough in evaluating my hearing and understanding my hearing problems.

Knowledgeable people

Mandy was very efficient and attentive, I would recommend her to anyone that needed hearing help

Very thankful that I could receive care from Mandy M. Rutta, AuD, CCC-A. She explains everything so I can understand and she adjusted my hearing aids so my hearing was improved. Thank you.

I trust me doctor & she takes good care of me.

Very nice to work with.

The provider seemed nice. I am satisfied with the services and outcome.

GREAT!

Thank you

Timely, professional and personable and caring!

The doctor was wonderful and answered all of my questions.

Felt very welcomed Treated with respect

My overall experience was absolutely excellent from all the staff. I don't do the digital stuff. My whatever that is and all that. I'm too old school for that. But the rest of it was the staff and the people that waited on me on a scale of one to ten were ten plus. They were absolutely awesome. Everybody. Thank you.

Appreciate all of them!

Dr Rutta very helpful

Mandy was exceptionally helpful during my hearing check up. She explained my test results, updated the software in my hearing aids, and gave me helpful tips about cleaning the hearing aids. I am very impressed with her care.

I had to wait 30 minutes beyond my scheduled appointment.

Excellent Service By Everyone!

All was good

My experience with the audiologist was excellent. My chart was the problem. Spent over an hour trying to add information in my chart. Couldn't get my chart to save information or to let me leave that section to complete registering for my appointment. I'm not able to use my computer for long periods due to eye issues. I'm suppose to limit computer time to 15 minutes. My Chart is a problem.

The staff and provider treated me with the care I needed.

Mandy is so thorough and explains the findings of her evaluation very thoroughly. The support staff is a delight to work with. I look forward to my annual visit.

The visit accomplished nothing except a baseline hearing level report. I was even accused of being "observed for risk of falling due to step into sound booth. Patient informed of potential for falls and measures taken to assure a safe clinic visit."

easy,professional,good experience.

The receptionist that checked me in seemed to be doing a couple other things at the same time on her computer. It felt rude and unwelcoming. Took what felt like forever to check me in.

I was late and she still took the time needed for my appointment.

You have amazingly qualified and friendly staff!

Excellent

Everything went smoothly.

Very professional, courteous, knowledgeable

I am very satisfied with my audiologist, but am disappointed that she will not be La Crosse next year. As I get older, I do not like to have to go to Onalaska for my medical care when there are facilities just several blocks from my house..

It wasn't necessary that I saw the provider. I saw her assistant who was very helpful.

We are very fortunate to have this clinic close. They are a great Team and my appt was an awesome experience, start to finish! Mandy Rutta, Au.D, is a wonderful provider?

I always feel welcome and listened to at Emplify. The folks there are so gracious and caring.