Luke J Flunker, OD

nothing really, it was all good

Dr. Flunker is the best. I would very much trust him with my care and recommend him to everyone.

Very pleased

It would be easier for me if all the visits I have at Prairie du Chien, Healthy Hearts would not be included on my appointments page. They fill it up and I have to search through all of them to find my medical appointments.

The women who sign you in at the front desk need some better people skills!

Keep up the great work, everyone!!

Dr. Luke Flunker is Absolutely AMAZING ! Actually, the best optometrist I've ever been to. Explained everything to my understanding. Clean facility. Friendly staff. Wonderful. Thank you !

I'm a new patient and everyone was very nice and helpful. The lady that checked me in even walked me to the waiting room since I was new and showed me how to follow the foot prints on the floor. Luke was very good and explained every question I had to me. I had to pick out glasses and the gal that helped me listened to what I was looking for and helped me pick the perfect pair. It was a very good experience!

Great experience

It couldn't have been any better than it went.

Thank You

Enjoyable experience

I really appreciate their professional courteous service.

I could not be any happier with the Service and the people doing the service

Great care and compassion!

Choosing Gunderson/Emplify providers ia always a great experience. Everyone is friendly and professional.

They both did a good job

Great care team!

I absolutely love every single person in the Gundersen Eye facility in Prairie Du Chien. Each one makes you feel important, that your care really matters. I'll never consider taking my business anywhere else. Thank you all for being so kind and wonderful !!!

Dr. Flunker is highly professional. I would totally recommend him. He is a great doctor. And I appreciate all the help he's given to our family.

Patient service focused, excellent, understandable communications, professional, intelligent, quality care throughout my experience.

The text appt reminders are somewhat out of place.

Great

My experience was good explained why my vision was not as good due to scar tissue, but was not bad enough to remove right now.

Friendly,kind and respectful.

The initial exam wes outstanding. The Dr exam as well.

Very personable. Explained everything and answered my questions.

My child said "I definitely want to keep seeing Dr. Flunker every year!"

I appreciate your professionalism and knowledge needed for your services!

Everyone was very understanding and helpful!

Always great experience thank you

Other than waiting in the waiting roomfor 20 minutes after my appointment was set for. Everything went good.

Everyone was very nice. My appointment was at 1:15 I got in for my appointment at 1:30. Everything went very smoothly.

I arrived early for my 7:30 appointment and didn't realize I was the first patient of the day. While I was standing outside, I received a prompt to complete online registration, but the system kept giving me an error message, so I stopped trying. When the front desk staff member unlocked the doors, there was no greeting or acknowledgment. I followed her to the desk and the first thing she said to me was that I needed to sign a form. A friendly greeting goes a long way, especially first thing in the morning. Even a simple "Good morning" would make the check-in experience feel more welcoming. Everyone else I interacted with was wonderful.

very polite and seemed to care about what I had to say. or complained about

Waited quite a while between assistant and doctor. Otherwise a good checkup.

Clean & modern business environment.

My experience was outstanding

I always feel so welcome when I come. Everyone always makes me feel like they genuinely care all the way from sign in to ordering glasses. I especially appreciate the help with the glass frame selection. Also just love Dr Flunker and how personal and helpful he is. He is fun but professional at the same time. I really appreciate the care I receive.. Thank you

I did not know that my eyes would be dilated at this appointment. I was asked to pay after the appointment and I was unable to read any paperwork or fill out my check. if the clinic knows the patient will have their eyes dilated paperwork should be done in advance.

I was very happy and impressed with all the professional people who I met at my appointment. They are all highly recommended!

I was very happy with my care.

Care team was extremely helpful.

My eye checkup was a wonderful experience. They used top notch equipment for the exam. The personnel were all very helpful, knowledgeable and positive. I can't wait to get my new glasses and sunglasses!

The staff were exceptional. courteous, professional in every respect.

The only issue i had was when I was trying to check in and started talking to the lady helping me, the other lady to her left (when facing the desk) talked so loudly that I couldnt hear the person I was talking to. I could hear all of the other patient's conversation simply because the receptionist spoke so loud. I tried dtonday something but no one could hear me. I would recommend a divider desk like they have in Lacrosse at the clinics so they HIPPA isn't being violated along with it interfering with others trying to check in/out.

The staff was kind and knowledgeable!

I like the way Dr Luke explains and it is so kind

very good

appreciate the Prairie eye clinic seeing me on the day I requested for my eye concern

Dr. Flunker is an excellent physician. I would recommend him to anyone. Thank you. Bye.

I appreciate the time and effort that I was given.

The multiple reminders and other requests a week prior to the appt for the check in process is excessive. I did all do the requests ahead of time and when I arrived I had to wait in line for over 12 minutes to do the check in anyway. Multiple patients checking in at the same time created a bottle neck at the same time during check in. The appt was great but the check in process was not favorable at all.

The clinic was great to work with and the front desk staff was exceptional. Dr. Flunker was thorough and knowledgable.

Excellent care Excellent people

I was very impressed by the doctor and staff at Gundersen Eye Clinic. The exam was thorough and I was treated well from start to finish.

I was not anxious at any point in time. They were very professional and to the point and I felt very comfortable there. Thank you.

Luke is very professional and explained thoroughly and was very personable.

I had a poor experience with Trudy who had checked me in. I had gotten mine and my son's appointment times wrong and she made me feel belittled and unheard and talk to as if I was a child. She wasn't even the one who was checking me in. I was being checked in by another gal, and she started talking over the other gal to me. I had to tell her I didn't want to talk about it anymore and I just wanted to finish being checked in, in order to get to my appointment. Also, by the way I had checked in online due to previous poor service. I am extremely unsatisfied with her service and this isn't my first time experiencing poor service with the Gundersen eye clinic front desk service. I would like to make it clear that Dr. Flunker and the gal who conducted the eye check were great.

I was very pleased with the ?

It was just great

All of your workers treated me with respect.

Very nice visit First time and very Professional and Thorough

Everyone was great - first time there and it was an excellent experience

I was really impressed with the guy that looked at my eye because he was very professional and he was very good at what he does.

It was really nice to go in and have every single person being so very very nice.

Everything went fine

Too many messages.

Always excellent care and staff is committed to providing an excellent experience!

Excellent experience. Wonderful, personable staff

Keep up the good work

Great service

Wanted 20 min. More than my appointment scheduled. No big deal but I was there the 10 min. That they want you to be there.

All of the staff at the Prairie du chien Eye clinic were kind and professional!

Very friendly and professional!

Yes, I was very satisfied with the doctor and I got some of the information I needed and some I was very satisfied with. Okay, thank you.

It was a wonderful experience. Everyone was wonderful. Thank you.

Two young women helped me pick out glasses. They were so nice. That's a tough job.

nothing really, it was all good

Dr. Flunker is the best. I would very much trust him with my care and recommend him to everyone.

Very pleased

It would be easier for me if all the visits I have at Prairie du Chien, Healthy Hearts would not be included on my appointments page. They fill it up and I have to search through all of them to find my medical appointments.

The women who sign you in at the front desk need some better people skills!

Keep up the great work, everyone!!

Dr. Luke Flunker is Absolutely AMAZING ! Actually, the best optometrist I've ever been to. Explained everything to my understanding. Clean facility. Friendly staff. Wonderful. Thank you !

I'm a new patient and everyone was very nice and helpful. The lady that checked me in even walked me to the waiting room since I was new and showed me how to follow the foot prints on the floor. Luke was very good and explained every question I had to me. I had to pick out glasses and the gal that helped me listened to what I was looking for and helped me pick the perfect pair. It was a very good experience!

Great experience

It couldn't have been any better than it went.

Thank You

Enjoyable experience

I really appreciate their professional courteous service.

I could not be any happier with the Service and the people doing the service

Great care and compassion!

Choosing Gunderson/Emplify providers ia always a great experience. Everyone is friendly and professional.

They both did a good job

Great care team!

I absolutely love every single person in the Gundersen Eye facility in Prairie Du Chien. Each one makes you feel important, that your care really matters. I'll never consider taking my business anywhere else. Thank you all for being so kind and wonderful !!!

Dr. Flunker is highly professional. I would totally recommend him. He is a great doctor. And I appreciate all the help he's given to our family.

Patient service focused, excellent, understandable communications, professional, intelligent, quality care throughout my experience.

The text appt reminders are somewhat out of place.

Great

My experience was good explained why my vision was not as good due to scar tissue, but was not bad enough to remove right now.

Friendly,kind and respectful.

The initial exam wes outstanding. The Dr exam as well.

Very personable. Explained everything and answered my questions.

My child said "I definitely want to keep seeing Dr. Flunker every year!"

I appreciate your professionalism and knowledge needed for your services!

Everyone was very understanding and helpful!

Always great experience thank you

Other than waiting in the waiting roomfor 20 minutes after my appointment was set for. Everything went good.

Everyone was very nice. My appointment was at 1:15 I got in for my appointment at 1:30. Everything went very smoothly.

I arrived early for my 7:30 appointment and didn't realize I was the first patient of the day. While I was standing outside, I received a prompt to complete online registration, but the system kept giving me an error message, so I stopped trying. When the front desk staff member unlocked the doors, there was no greeting or acknowledgment. I followed her to the desk and the first thing she said to me was that I needed to sign a form. A friendly greeting goes a long way, especially first thing in the morning. Even a simple "Good morning" would make the check-in experience feel more welcoming. Everyone else I interacted with was wonderful.

very polite and seemed to care about what I had to say. or complained about

Waited quite a while between assistant and doctor. Otherwise a good checkup.

Clean & modern business environment.

My experience was outstanding

I always feel so welcome when I come. Everyone always makes me feel like they genuinely care all the way from sign in to ordering glasses. I especially appreciate the help with the glass frame selection. Also just love Dr Flunker and how personal and helpful he is. He is fun but professional at the same time. I really appreciate the care I receive.. Thank you

I did not know that my eyes would be dilated at this appointment. I was asked to pay after the appointment and I was unable to read any paperwork or fill out my check. if the clinic knows the patient will have their eyes dilated paperwork should be done in advance.

I was very happy and impressed with all the professional people who I met at my appointment. They are all highly recommended!

I was very happy with my care.

Care team was extremely helpful.

My eye checkup was a wonderful experience. They used top notch equipment for the exam. The personnel were all very helpful, knowledgeable and positive. I can't wait to get my new glasses and sunglasses!

The staff were exceptional. courteous, professional in every respect.

The only issue i had was when I was trying to check in and started talking to the lady helping me, the other lady to her left (when facing the desk) talked so loudly that I couldnt hear the person I was talking to. I could hear all of the other patient's conversation simply because the receptionist spoke so loud. I tried dtonday something but no one could hear me. I would recommend a divider desk like they have in Lacrosse at the clinics so they HIPPA isn't being violated along with it interfering with others trying to check in/out.

The staff was kind and knowledgeable!

I like the way Dr Luke explains and it is so kind

very good

appreciate the Prairie eye clinic seeing me on the day I requested for my eye concern

Dr. Flunker is an excellent physician. I would recommend him to anyone. Thank you. Bye.

I appreciate the time and effort that I was given.

The multiple reminders and other requests a week prior to the appt for the check in process is excessive. I did all do the requests ahead of time and when I arrived I had to wait in line for over 12 minutes to do the check in anyway. Multiple patients checking in at the same time created a bottle neck at the same time during check in. The appt was great but the check in process was not favorable at all.

The clinic was great to work with and the front desk staff was exceptional. Dr. Flunker was thorough and knowledgable.

Excellent care Excellent people

I was very impressed by the doctor and staff at Gundersen Eye Clinic. The exam was thorough and I was treated well from start to finish.

I was not anxious at any point in time. They were very professional and to the point and I felt very comfortable there. Thank you.

Luke is very professional and explained thoroughly and was very personable.

I had a poor experience with Trudy who had checked me in. I had gotten mine and my son's appointment times wrong and she made me feel belittled and unheard and talk to as if I was a child. She wasn't even the one who was checking me in. I was being checked in by another gal, and she started talking over the other gal to me. I had to tell her I didn't want to talk about it anymore and I just wanted to finish being checked in, in order to get to my appointment. Also, by the way I had checked in online due to previous poor service. I am extremely unsatisfied with her service and this isn't my first time experiencing poor service with the Gundersen eye clinic front desk service. I would like to make it clear that Dr. Flunker and the gal who conducted the eye check were great.

I was very pleased with the ?

It was just great

All of your workers treated me with respect.

Very nice visit First time and very Professional and Thorough

Everyone was great - first time there and it was an excellent experience

I was really impressed with the guy that looked at my eye because he was very professional and he was very good at what he does.

It was really nice to go in and have every single person being so very very nice.

Everything went fine

Too many messages.

Always excellent care and staff is committed to providing an excellent experience!

Excellent experience. Wonderful, personable staff

Keep up the good work

Great service

Wanted 20 min. More than my appointment scheduled. No big deal but I was there the 10 min. That they want you to be there.

All of the staff at the Prairie du chien Eye clinic were kind and professional!

Very friendly and professional!

Yes, I was very satisfied with the doctor and I got some of the information I needed and some I was very satisfied with. Okay, thank you.

It was a wonderful experience. Everyone was wonderful. Thank you.

Two young women helped me pick out glasses. They were so nice. That's a tough job.