
Highlights
Age Groups Seen
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
FemaleLocations
- Emplify Health La Crosse Internal Medicine
- 1900 South Avenue, La Crosse, WI 54601
- Get Directions
- phone: 608-775-8388
Expertise
Education
- Graduate School: Winona State University, 2015
- Certification: American Academy Of Nurse Practitioners, Family Medicine NP, 2015
Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Quartz
- The Alliance
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Physician Services
Ratings & Reviews
4.9 out of 5
147 ratings, 59 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 4 out of 5 starsReviewed on 3/19/2026
The provider was overbooked that morning and therefore we had to wait 30 minutes to see the provider in the room and our time limit was very tight so we were not able to really have enough time for the visit.
- 5 out of 5 starsReviewed on 3/13/2026
Wonderful experience with Lisa, every time. She is a compassionate outstanding provider.
- 5 out of 5 starsReviewed on 3/13/2026
The nurse that took me to the room was a male and he was not friendly at all. He didn't make any small talk, wasn't personable at all. I don't think he even made eye contact. When he came back after the doctor he didn't being the correct paperwork and when the doctor asked, he said he didn't know where it was and left the room. The doctor asked him as he walked out of he was going to get it. He did come back with it but even when getting fitted for my wrist braces he wasn't helpful in telling me how they should fit, how tight I should make them. I was not impressed and did not feel like what I needed or was there for was important to him.
- 5 out of 5 starsReviewed on 3/10/2026
I felt heard and Lisa was well prepared.
- 5 out of 5 starsReviewed on 3/6/2026
Lisa is an excellent provider. She is knowledgeable, kind, and always familiar with any other care I have had since my last visit with her.
- 5 out of 5 starsReviewed on 3/7/2026
Always feel well taken care of with Lisa Horstman. Would like to see her come to Winona clinic even if once a month.
- 5 out of 5 starsReviewed on 3/4/2026
It had been quite some time since I had seen Lisa and I was so really glad to be back with her again. She's a combination of professionalism and warmth and caring. I just can't tell you how wonderful she is to have. She's a good listener. She thinks things out and I just was so happy to be back with her again. So that's it.
- 5 out of 5 starsReviewed on 3/3/2026
Very professional and courteous and personable
- 5 out of 5 starsReviewed on 2/13/2026
Very understanding, concerned and have your well-being top priority.
- 5 out of 5 starsReviewed on 2/12/2026
Happy to have a new NP in training working along side such a great established provider
- 5 out of 5 starsReviewed on 2/3/2026
Love Lisa!! Extremely kind.
- 5 out of 5 starsReviewed on 2/3/2026
Appointment was online questionnaire and worked well. Thankful for this option.
- 5 out of 5 starsReviewed on 1/29/2026
I feel so fortunate to have Lisa Horstman as my provider. She listens carefully to my thoughts and concerns. She patiently answers any ?' s I may have, and follows up if she doesn't have an immediate answer. She is respectful, compassionate and kind. She and her staff are responsive when I message her on MyChart. Five Stars for this outstanding provider!
- 5 out of 5 starsReviewed on 1/29/2026
It was very manageable to have a online visit. I was in no shape to drive 65 miles. I really like the online visit for situations like this.
- 5 out of 5 starsReviewed on 1/15/2026
Lisa has always treated me with patience, concern and respect.
- 5 out of 5 starsReviewed on 1/10/2026
Lisa is so kind and compassionate.
- 5 out of 5 starsReviewed on 1/9/2026
Everything went very well. Wait time to see provider was minimal. Lisa H. was an exceptionally wonderful provider...knowledgeable, kind, concerned.
- 5 out of 5 starsReviewed on 1/6/2026
Worked me in on short notice.Great experience and explanation.Kind staff.
- 5 out of 5 starsReviewed on 12/25/2025
I actually look forward to my annual visit with Lisa Horstman. She is so thoughtful kind and very caring yet very professional. I have referred family and friends to schedule an appointment with her, if possible. Very happy to have Lisa as my primary doctor. Thank you.
- 5 out of 5 starsReviewed on 12/16/2025
Lisa has been my care provider probably 10 years and I rate her as the highest. She is just the best and she gives me great care. So I'm hoping that she stays around for as long as I'm around. She is top. Thank you.
- 5 out of 5 starsReviewed on 12/16/2025
My provider is a caring, compassionate person as well as a great listener.
- 5 out of 5 starsReviewed on 12/5/2025
Lisa has my back and I thank her for it.
- 5 out of 5 starsReviewed on 12/2/2025
The e-check-in/"I've arrived" features within the app are useless since Project Fusion. Why even have this if it's going to make you go repeat the check in process at the desk every time anyway?!?!
- 5 out of 5 starsReviewed on 11/27/2025
Appreciate Lisa Horstman care given to me. Always great to see Lisa. She goes above and beyond if I have questions
- 5 out of 5 starsReviewed on 11/27/2025
Lisa Horstman listened to me, and knew how to handle the things that I definitely needed ?
- 5 out of 5 starsReviewed on 11/26/2025
Lisa Horstman is wonderful. Always listens. Best provider I've ever had. You're lucky to have her.
- 5 out of 5 starsReviewed on 11/22/2025
Lisa is fantastic. She is always a good listener and provides good care.
- 5 out of 5 starsReviewed on 11/20/2025
Thank you for your service.
- 5 out of 5 starsReviewed on 11/12/2025
Thank you very much. Appreciated everyone's help.
- 5 out of 5 starsReviewed on 10/30/2025
Provider was very friendly and knowledgeable.
- 5 out of 5 starsReviewed on 10/18/2025
Thank you for getting me in with a week or so; I was nervous & my provider wasn't available. Your time & referral was appreciated & resulted in me catching skin cancer early!
- 5 out of 5 starsReviewed on 10/7/2025
Lisa Horstman is the best!
- 5 out of 5 starsReviewed on 10/4/2025
It was a pleasure to meet Lisa Horstman. I appreciated her warm, thoughtful approach and felt confident that she was giving me the best advice and treatment possible.
- 5 out of 5 starsReviewed on 9/25/2025
For first time with any appoint I was late. My appoint had been changed twice and i came at wrong time. Desk staff talked to Provider and she got me in. Much appreciated!!
- 5 out of 5 starsReviewed on 9/20/2025
I love Lisa. She listens attentively, she's personable, she admits when she doesn't know something and uses her resources to find an answer. She involves me in my care. She's a top-notch provider.
- 5 out of 5 starsReviewed on 9/16/2025
Lisa Is a very good provider, and the staff is very good as well
- 5 out of 5 starsReviewed on 9/12/2025
Lisa Horstman is an excellent provider. I would recommend her to anyone. The medical assistant that day was the only reason I didn't give a 10 for my care. He was less than welcoming and friendly. The only other problem is I received EIGHT letters in the mail for my appointment that day. Pretty wasteful. The woman at check out was excellent, as well.
- 5 out of 5 starsReviewed on 9/12/2025
Lisa is always so kind, compassionate, and personable. I always have such a pleasant experience with each wellness visit. She has great attention to detail and is so prompt with responses in case questions come up.
- 5 out of 5 starsReviewed on 8/26/2025
Not a big fan of MyChart, but that is just because we are elderly and not good with technology.
- 5 out of 5 starsReviewed on 8/9/2025
Lisa Horstman is an awesome NP. Always professional, friendly, and thorough. The Internal Med staff was great as well.
- 5 out of 5 starsReviewed on 8/12/2025
Lisa is a very caring person/healthcare provider. I would highly recommend her.
- 5 out of 5 starsReviewed on 8/5/2025
Not only this visit, but every time I have been to the clinic,I have been treated by friendly and a caring staff
- 5 out of 5 starsReviewed on 7/26/2025
Too many messages about an upcoming appointment
- 5 out of 5 starsReviewed on 7/26/2025
Lisa is always personable and caring
- 5 out of 5 starsReviewed on 7/25/2025
Real nice doctor and people to work with.
- 5 out of 5 starsReviewed on 7/25/2025
I found the check in for the video chat a bit confusing, but was able to get tech support, which was very helpful. Lisa Horstman is one of the most outstanding providers I've had to date. I feel very fortunate to be in her care !
- 5 out of 5 starsReviewed on 11/14/2025
Lisa is a wonderful health care provider. She listens and reviews recent health issues of the patient and gives advice on how to proceed.
- 5 out of 5 starsReviewed on 11/14/2025
Excellent customer service!
- 1 out of 5 starsReviewed on 7/6/2025
I will a Lisa Horstmann, APNP.
- 5 out of 5 starsReviewed on 7/2/2025
Lisa is a wonderful. She listens to what you say and is willing to research if she has questions. I truly appreciate.
- 5 out of 5 starsReviewed on 6/28/2025
Thank you!
- 5 out of 5 starsReviewed on 6/26/2025
Lisa Horstman is wonderful in every way
- 5 out of 5 starsReviewed on 6/20/2025
Lisa H went above and beyond
- 5 out of 5 starsReviewed on 6/19/2025
Electronic check-in does not work. You still need to go to the desk. Why should we even bother!
- 5 out of 5 starsReviewed on 5/31/2025
I appreciated that she asked if there was anything else I needed.
- 5 out of 5 starsReviewed on 5/30/2025
I had my 1st visit with Lisa Horstman since my other provider is retiring. I was sad my other provider is retiring. Lisa was amazing! I am in good hands.
- 5 out of 5 starsReviewed on 5/27/2025
Lisa Horstman is a wonderful provider. She listens to you and genuinely cares.
- 5 out of 5 starsReviewed on 5/15/2025
I was very impressed with PA Lisa Horstman. She was timely for my appointment and took her time to understand my recent surgery and condition. I felt that nothing was missed, and she really helped me deal with my dry cough due to a medicine and found an alternative. She's wonderful in her details and I appreciated the follow up call to ensure that everything was working out well. Thank you for the great care!
- 5 out of 5 starsReviewed on 5/3/2025
Lisa and her team went above and beyond, exceeding my expectations. It is easy to see ahe genuinely cares about her patients!
- 4 out of 5 starsReviewed on 3/19/2026
The provider was overbooked that morning and therefore we had to wait 30 minutes to see the provider in the room and our time limit was very tight so we were not able to really have enough time for the visit.
- 5 out of 5 starsReviewed on 3/13/2026
Wonderful experience with Lisa, every time. She is a compassionate outstanding provider.
- 5 out of 5 starsReviewed on 3/13/2026
The nurse that took me to the room was a male and he was not friendly at all. He didn't make any small talk, wasn't personable at all. I don't think he even made eye contact. When he came back after the doctor he didn't being the correct paperwork and when the doctor asked, he said he didn't know where it was and left the room. The doctor asked him as he walked out of he was going to get it. He did come back with it but even when getting fitted for my wrist braces he wasn't helpful in telling me how they should fit, how tight I should make them. I was not impressed and did not feel like what I needed or was there for was important to him.
- 5 out of 5 starsReviewed on 3/10/2026
I felt heard and Lisa was well prepared.
- 5 out of 5 starsReviewed on 3/6/2026
Lisa is an excellent provider. She is knowledgeable, kind, and always familiar with any other care I have had since my last visit with her.
- 5 out of 5 starsReviewed on 3/7/2026
Always feel well taken care of with Lisa Horstman. Would like to see her come to Winona clinic even if once a month.
- 5 out of 5 starsReviewed on 3/4/2026
It had been quite some time since I had seen Lisa and I was so really glad to be back with her again. She's a combination of professionalism and warmth and caring. I just can't tell you how wonderful she is to have. She's a good listener. She thinks things out and I just was so happy to be back with her again. So that's it.
- 5 out of 5 starsReviewed on 3/3/2026
Very professional and courteous and personable
- 5 out of 5 starsReviewed on 2/13/2026
Very understanding, concerned and have your well-being top priority.
- 5 out of 5 starsReviewed on 2/12/2026
Happy to have a new NP in training working along side such a great established provider
- 5 out of 5 starsReviewed on 2/3/2026
Love Lisa!! Extremely kind.
- 5 out of 5 starsReviewed on 2/3/2026
Appointment was online questionnaire and worked well. Thankful for this option.
- 5 out of 5 starsReviewed on 1/29/2026
I feel so fortunate to have Lisa Horstman as my provider. She listens carefully to my thoughts and concerns. She patiently answers any ?' s I may have, and follows up if she doesn't have an immediate answer. She is respectful, compassionate and kind. She and her staff are responsive when I message her on MyChart. Five Stars for this outstanding provider!
- 5 out of 5 starsReviewed on 1/29/2026
It was very manageable to have a online visit. I was in no shape to drive 65 miles. I really like the online visit for situations like this.
- 5 out of 5 starsReviewed on 1/15/2026
Lisa has always treated me with patience, concern and respect.
- 5 out of 5 starsReviewed on 1/10/2026
Lisa is so kind and compassionate.
- 5 out of 5 starsReviewed on 1/9/2026
Everything went very well. Wait time to see provider was minimal. Lisa H. was an exceptionally wonderful provider...knowledgeable, kind, concerned.
- 5 out of 5 starsReviewed on 1/6/2026
Worked me in on short notice.Great experience and explanation.Kind staff.
- 5 out of 5 starsReviewed on 12/25/2025
I actually look forward to my annual visit with Lisa Horstman. She is so thoughtful kind and very caring yet very professional. I have referred family and friends to schedule an appointment with her, if possible. Very happy to have Lisa as my primary doctor. Thank you.
- 5 out of 5 starsReviewed on 12/16/2025
Lisa has been my care provider probably 10 years and I rate her as the highest. She is just the best and she gives me great care. So I'm hoping that she stays around for as long as I'm around. She is top. Thank you.
- 5 out of 5 starsReviewed on 12/16/2025
My provider is a caring, compassionate person as well as a great listener.
- 5 out of 5 starsReviewed on 12/5/2025
Lisa has my back and I thank her for it.
- 5 out of 5 starsReviewed on 12/2/2025
The e-check-in/"I've arrived" features within the app are useless since Project Fusion. Why even have this if it's going to make you go repeat the check in process at the desk every time anyway?!?!
- 5 out of 5 starsReviewed on 11/27/2025
Appreciate Lisa Horstman care given to me. Always great to see Lisa. She goes above and beyond if I have questions
- 5 out of 5 starsReviewed on 11/27/2025
Lisa Horstman listened to me, and knew how to handle the things that I definitely needed ?
- 5 out of 5 starsReviewed on 11/26/2025
Lisa Horstman is wonderful. Always listens. Best provider I've ever had. You're lucky to have her.
- 5 out of 5 starsReviewed on 11/22/2025
Lisa is fantastic. She is always a good listener and provides good care.
- 5 out of 5 starsReviewed on 11/20/2025
Thank you for your service.
- 5 out of 5 starsReviewed on 11/12/2025
Thank you very much. Appreciated everyone's help.
- 5 out of 5 starsReviewed on 10/30/2025
Provider was very friendly and knowledgeable.
- 5 out of 5 starsReviewed on 10/18/2025
Thank you for getting me in with a week or so; I was nervous & my provider wasn't available. Your time & referral was appreciated & resulted in me catching skin cancer early!
- 5 out of 5 starsReviewed on 10/7/2025
Lisa Horstman is the best!
- 5 out of 5 starsReviewed on 10/4/2025
It was a pleasure to meet Lisa Horstman. I appreciated her warm, thoughtful approach and felt confident that she was giving me the best advice and treatment possible.
- 5 out of 5 starsReviewed on 9/25/2025
For first time with any appoint I was late. My appoint had been changed twice and i came at wrong time. Desk staff talked to Provider and she got me in. Much appreciated!!
- 5 out of 5 starsReviewed on 9/20/2025
I love Lisa. She listens attentively, she's personable, she admits when she doesn't know something and uses her resources to find an answer. She involves me in my care. She's a top-notch provider.
- 5 out of 5 starsReviewed on 9/16/2025
Lisa Is a very good provider, and the staff is very good as well
- 5 out of 5 starsReviewed on 9/12/2025
Lisa Horstman is an excellent provider. I would recommend her to anyone. The medical assistant that day was the only reason I didn't give a 10 for my care. He was less than welcoming and friendly. The only other problem is I received EIGHT letters in the mail for my appointment that day. Pretty wasteful. The woman at check out was excellent, as well.
- 5 out of 5 starsReviewed on 9/12/2025
Lisa is always so kind, compassionate, and personable. I always have such a pleasant experience with each wellness visit. She has great attention to detail and is so prompt with responses in case questions come up.
- 5 out of 5 starsReviewed on 8/26/2025
Not a big fan of MyChart, but that is just because we are elderly and not good with technology.
- 5 out of 5 starsReviewed on 8/9/2025
Lisa Horstman is an awesome NP. Always professional, friendly, and thorough. The Internal Med staff was great as well.
- 5 out of 5 starsReviewed on 8/12/2025
Lisa is a very caring person/healthcare provider. I would highly recommend her.
- 5 out of 5 starsReviewed on 8/5/2025
Not only this visit, but every time I have been to the clinic,I have been treated by friendly and a caring staff
- 5 out of 5 starsReviewed on 7/26/2025
Too many messages about an upcoming appointment
- 5 out of 5 starsReviewed on 7/26/2025
Lisa is always personable and caring
- 5 out of 5 starsReviewed on 7/25/2025
Real nice doctor and people to work with.
- 5 out of 5 starsReviewed on 7/25/2025
I found the check in for the video chat a bit confusing, but was able to get tech support, which was very helpful. Lisa Horstman is one of the most outstanding providers I've had to date. I feel very fortunate to be in her care !
- 5 out of 5 starsReviewed on 11/14/2025
Lisa is a wonderful health care provider. She listens and reviews recent health issues of the patient and gives advice on how to proceed.
- 5 out of 5 starsReviewed on 11/14/2025
Excellent customer service!
- 1 out of 5 starsReviewed on 7/6/2025
I will a Lisa Horstmann, APNP.
- 5 out of 5 starsReviewed on 7/2/2025
Lisa is a wonderful. She listens to what you say and is willing to research if she has questions. I truly appreciate.
- 5 out of 5 starsReviewed on 6/28/2025
Thank you!
- 5 out of 5 starsReviewed on 6/26/2025
Lisa Horstman is wonderful in every way
- 5 out of 5 starsReviewed on 6/20/2025
Lisa H went above and beyond
- 5 out of 5 starsReviewed on 6/19/2025
Electronic check-in does not work. You still need to go to the desk. Why should we even bother!
- 5 out of 5 starsReviewed on 5/31/2025
I appreciated that she asked if there was anything else I needed.
- 5 out of 5 starsReviewed on 5/30/2025
I had my 1st visit with Lisa Horstman since my other provider is retiring. I was sad my other provider is retiring. Lisa was amazing! I am in good hands.
- 5 out of 5 starsReviewed on 5/27/2025
Lisa Horstman is a wonderful provider. She listens to you and genuinely cares.
- 5 out of 5 starsReviewed on 5/15/2025
I was very impressed with PA Lisa Horstman. She was timely for my appointment and took her time to understand my recent surgery and condition. I felt that nothing was missed, and she really helped me deal with my dry cough due to a medicine and found an alternative. She's wonderful in her details and I appreciated the follow up call to ensure that everything was working out well. Thank you for the great care!
- 5 out of 5 starsReviewed on 5/3/2025
Lisa and her team went above and beyond, exceeding my expectations. It is easy to see ahe genuinely cares about her patients!
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