Kylynn R Falck, APNP

All was very good.

The provider was excellent. I had a good experience at the clinic and all my questions were answered and relief that they took care of future appointments with an echo and a mechanical checkup pacemaker. I felt 100% better after visiting this provider.

NP Kylynn Falck is a terrific provider. Good listener, answered all my questions, provided suggestions for better self-care without being the least bit condescending. I appreciate her knowledge and caring.

I felt as if she was genuinely interested in helping me discover what is causing my irregular heart beats.

Good over all visit.

Mycare portal not the most user-friendly

Very reassuring experience.

Really listened to what I had to say and explained everything in language I understood.

The provider listens to concerns. And always pleasant.

I was very pleased with my provider Kylynn and all the other staff. I was nervous when I came, but they all made me feel comfortable and at ease.

Kylynn was very easy to understand about explaining test results from a monitor I was wearing. She answered all the question we had in a way we could easily understand.

I have always been treated humanely by everyone working in Gundersen.

She is always very nice and respectful and does a great job I really like her

She did z very thorough job of explaining my condition and the reason to have a test done related to my issues. I was very satisfied with her attention to detail

Kylynn was excellent. Very well prepared for discussion.

She really took the time to explain every part of my ultrasound and explained it in language I understood. She is easy to talk. She offered opportunities and what to contact her directly for.

All good

It was a good experience.

thank you for making me comfortable during me visit

Billing department stop harassing Veterans with Billing Issues when an authorization has been agreed on Specially with that new name, not Gundersen people!! Have little issues with anything Gundersen! Its the non professionals at the other name that all bad issue started!! Someone probably got rich over the merger, but when it comes to Veterans, it's like if not worse than the VA!!!

Kylynn was very informative and caring. She explained my condition very thoroughly and understandable.

I feel that the care team was excellent. They listened to me and attempted to, you know, help me in any way that they could. So I would give them another 10.

Great providers from reception before and after, to the greeting/prep nurse to the Dr. and NP that dealt with me.

The doctor explained things in English I could understand. No big Latin words or 25 letter words.

I like working with Kylynn. She very knowledgeable and easy to work with. BTW, I don't like MyChart.

Very good

My experience was reassuring. Thank you.

prompt and thorough ty

the technician that put the React telepatch monitor on me did not mention what lights I should be watching for. I found out the following day the monitor was not sending data until mid afternoon. I called React to get more instructions

Very good listener and explains things so you can understand. She is always knowledgeable regarding your history

I had a wonderful experience. Kylynn was very friendly and explained everything and I got all may questions answered. I was seem promptly and she was not rushed and spent a lot of time with me.

Yes, everything went real good. The provider was willing to answer all questions and there was one that she was going to look out, you know, check for me. So that's what I got to say. I left her with a lot of knowledge and hopefully I get a lot better so I don't have to make repeated trips, although she was treating me with a lot of respect and really was helpful. Okay, thank you, bye.

Dr. Falck was the best!

Very informative visit!

Great overall service!

NP Falck was very professional and helpful. She would like me to return in 3 months, but it's not even possible to make that appointment now. She also referred me for an ablation, however I was told they are booked out until January of next year and I should wait for them to call. This does not appear to be in the patient's best interests. My experience with Mayo during my hospital stay there was much more proactive.

Very efficient. Very good. Very good experience there. They've done a great job.

The nurse practioner I saw was wonderful ! Had time for me, friendly and so nice. I would love to have her again.

Kylynn was great and very helpful.

Kylynn was wonderful. My experience in cardiology has not been the best. She was very very helpful. She answered all my questions. It also was obvious she had read thru my complete file. She is a huge asset to the department. I was considering asking for a referral to Mayo but now feel I can stay at Emplify with her as my provider in cardiology. My husband and I both feel we got lucky in having Kylynn as our cardiology contact.

Excellent experience.

NP Kylynn was awesome! She was positive, clear in explanations, caring, & went above & beyond to answer my questions & provide resources. I highly recommend for others to see her in the cardiology dept. She even helped me with MyChart, which has had many glitches with the transition from Gundersen to Emplify. Thank you to Kylynn for a wonderful experience!!

I appreciate your getting me in to see Kylynn in Onalaska on such short notice. She listened to my questions and took her time to review my past with me. It was overall a really good experience.

Staff was dealing with a new software system, so kept apologizing to me about it. Tho I understood that new software can be stressful, as the patient, I didn't need to know about it. They only added to my anxiety level, which was already high based on just being there.

Everyone was. So friendly and informative! Love and appreciate ALL my doctors, nurses,and assistances!

Takes way too long to get an appointment scheduled.

My first time at this facility and it was everything a person could ask for.

Need more help checking in long line

The amount of time of having to wait in a small room past appointment time with no one giving update on time!

Your staff is well trained, has great courtesy and relates well to patients. I would recommend Gundersen Cardiology to anyone!!!

Nothing to add. Everything was excellent.

My biggest concern was understanding the test results that were posted on my chart during this process. I think the patient should receive explanation via phone or video before test results are posted. I didn't understand the results and was scared about what I was reading.

Kylynn Falck was very personable & professional.

It was a very good experience, Kylynn

Kylynn Falck, DNP was wonderful. She first asked our concerns and made sure they were all addressed. She listened closely and looked for answers. Will continue with her. We are looking forward to having a better relationship with her office than previous cardiologist office.

Friendly staff all around!

I haven't used the MyChart for results.