Kurt R Oettel, MD

Great experience.

The check out process was quite frustrating. There are 3 desks and 3 people working, however only 1 was taking care of patients the other 2 were on the phone. I'm sure they were working, but the line was getting quite long and the patient the 1 was helping took a very long time!! I was just ready to leave and call in when I got home, when another desk opened to patients. And the original patient was still being helped when I left. I do understand why it sometimes takes quite some time. It would just be nice to have more open desks helping

Everyone is nice and friendly. Never feel stressed because I know I'm in good hands. Thank you.

My provider is thorough, friendly, and anticipates what I will need to be aware of. Today I was scheduled for labs, but when I arrived, there was no order for them. It would have been helpful to know not to arrive an hour before my regular appointment if the need for labs had been changed.

Thanks

Thank you for being here!

Excellent service by all doctor's and nurses. I love how they come together and are one unit. Thank you so much for making me feel very comfortable .

I requested a video visit on the day of my appointment due to severe weather. The scheduling staff & nurses immediately got together and within minutes my video visit was approved. Video worked great - FYI: we were under a tornado warning at the time the visit was going!

I really am encouraged the Ocologist is getting me on chemo immediately

A. GREAT!

Dr Oettel has an EXCELLENT TEAM!! They have always been there to answer questions and make me and my family feel as comfortable as possible through this whole journey. I can not say enough good about this entire program!!

Was a very positive interaction. Encouraging, good plan.

I am very pleased with the Gundersen experience, from MyChart to staff to doctors and clinicians.

Everything went well

Trying to get my online going

My biggest problem is I've not been able to get on my chart. I cannot get on my chart. I have tried many, many times and my girlfriend also been on my chart for herself and for me and cannot get on my chart. Who do we contact? Because we don't know what the follow-up is on things until we get paper readout from our meetings that were there or appointments. Thank you.

Doctor and assistant were excellent and very kind.

My care team is outstanding. Because if my care, I'm a pancreatic cancer survivor.

We got bad news, but if we were going to hear it, and understand it, and have the compassion we needed, we picked the right Dr. with Dr. Oettel

Everyone is compassionate and friendly

I trust them with my care.

Dr. Oettel and the entire Cancer center team are wonderful!!