Jordan M Thompson, MD

EXCELLENT!!!

Overall, well satisfied.

My appt went very well. Fr9m checking in, to the MA's to Dr. Thompson. I was seen in a timely manner and everyone was kind, courteous and professional. Thank you Gundersen for always being what we have grown to expect.

Everyone there was kind professional and took care of me right away.

Very thorough care

Dr. Thompson and his entire staff were very efficient and knowledgeable. I was impressed by the atention to detail to see that everything was right.

First visit was very pleasant and helpful with explaining the options I had.

I'm usually a Mayo patient. This is the third different dept. where my husband and I have had treatment. Each dept. has been extremely friendly, giving us all the time we needed. We are very happy with the care we've been given. Thank you.

Dr. Thompson was great. I requested him. He does his job well, in a kind way. He has the skills and empathy, which in not always the case at Emplify. When I got home, I felt better than any other time I've had this procedure. The supprt staff couldn't have been nicer. They did everything they could to keep me comfortable. I plan to stick with him as long as possible.

I'm looking forward to my appointment.

I had called the day before to see if I was gonna get the injections or if it would be like a meet and greet because I could've taken something to decrease my anxiety. I was told that I wouldn't get the injections so I didn't take the med. It worked ok but would've preferred that there was a possibility that I would get the shot. Thank you.

A very busy department

Everyone was professional but friendly and I felt comfortable with my exam and consultation.

It was great I just don't use my chart!

Just positive experience

Was very interesting. Little did I know about cataracts, regular or no glasses. I'm glad to have the opportunity to discuss my situation. Thank you.

When I checked in it would not except my address. It said it doesn't exist. I lived at this address 22 years.

very nice people working there

Everything was rushed. I got there early but there was just one person at check in. Then it was twenty min after my appointment time before I was called . Then everyone commented on how they were behind which made asking questions seem annoying. Also I would have liked more explanation of the procedure. I came away clear that there were lots of choices for "being put out" but not really clear what would be done to me or what I could expect to deal with after. Everyone was very nice and very efficient but after awhile that just made me less confident about going through the procedure recommended.

Friendly and prompt!

I have been having appointments for my eyes this past year. Every time it has went very smooth and I have felt very comfortable with everyone that I have seen.

Courteous and professional staff. Timely.

I feel very comfortable with Gundersen's healthcare plans.

I feel very comfortable with your trainers.-

The physician and his care team were excellent. I had done my checkin online so I just needed to stop at the front desk to say I was there and to make my payment. That whole process was very impersonal. I wasn't sure if there would be anything else and the attendant finally stated that I was done. I picked up my purse and moved away with no comment as to where I could go or which door I would be called from, etc.

Very professional but yet kind and treated you as an individual

Always very pleasant and polite.

Everyone was friendly and explained this very well

Dr. Thompson is very efficient!!

I have trouble using My Chart with Gundersen. I have no problem with Aspirus my chart.

Well, I'll tell you his staff that got me ready, that works with him, were very professional. They're really great. The only drawback that I have, and it really ain't much of a drawback, they try to rush you through. I mean, you're just with the doctor, just, well, he's just in there. They have everything ready for him. And I mean, he's out in, well, three seconds, three, four seconds and it's all over with. I wish he would take just maybe only an extra minute or so to just, you know, just talk to you. Because you more or less talk to your technicians if you have any questions or something. But he did put on a different medicine a little better. He thinks it's going to make a little improvement. So I want to thank him very much for that. I would say that you're very professional down there and keep up the good work.

Thank you

I had to sign for my husband so that a colleague of Dr. Thompson's could do the injection and he had a bad experience where the whole rest of the day he was just blowing his nose. We've hardly had any of that so maybe a colleague did the injection. That's it.

My only concern is that no one went over the pre appointment questionnaire I filled out. I plan to ask a few more questions via MyChart.

I had to sit in the waiting room for almost 2 hours before I was taken into a room and then was told that the Dr would see me in about 10 minutes.

100% positive

Dr Thompson is in to do injection leaves rest up to staff

I completely trust Dr. Jordan Thompson with my eye care. He's great!

All staff involved were very helpful and pleasant

All went well!

It was all good. Thankyou

I'm glad he took one last look to see there was something wrong in my eye,before he let me go! as he didn't see anything the first time! Thank you thank you thank you!

I traveled three hours round trip for this appointment because the Emplify clinic in Friendship does not have the equipment to perform the YAG laser treatment that I needed. I spent more time traveling than I did for my entire appointment in LaCrosse. Please, consider providing the Friendship clinic with the necessary equipment needed for treatments such this.

Very happy with my care,

Not the friendliest provider. Felt like he wasn't that invested with me. I understand provider and patients don't always connect with each other.

"unique person" - odd question - what are you looking for with that term. For myself: I want to be treated with the respect due a normal Person.

Electronic check in did not work.

The staff and Doctor were extremely happy to see you and extremely helpful very kind would recommend them to anyone

i did the E Check in - but when i got to the wiating room, My Chart did not ask me if i was there orto let them know that I had arrived so I had to check in at the desk. But Dr. Thompson is amazing.

Dr Thompson is professional yet personal. His manners are very polite and his knowledge is impeccable.

It was very fast and efficient! I was done and out of there is less than a hour. Very good results.

Every one was very kind . Under standing.

Dr. Thompson is always thorough and interested in my care.

This was my first visit with Dr Thompson as my previous eye provider is no longer at Gundersen. I arrived early and got in 20 minutes early. Everyone was friendly and explained things well. Parking for East Building appointments is a challenge.

the doctor was very caring and pleasant person to talk with i would recommend him to all my friends

Good job

Dr. Thompson is really nice, and seems to really care about his patients. I got in right away, I just sat down and was called to my appointment. The technician checked my eyes, and right after that Dr. Thompson came in for my appointment. I was just so happy the appointment went as fast as it did. It made me feel good to know my eye concerns has changed and my vision is good, or as good as it can be for me.

I was initially anxious about this procedure, but I was put at ease by the entire team and was acceptionally well cared for during the entire visit and procedure.

Dr. Thompson and his staff are amazing and do an excellent job. Very professional and understanding.

Everything was on time and ran like clock work no sitting and waiting .

I was referred to get further assessment and felt very fortunate to get a walk in appointment. Thank you for your for making that possible.

Had quality care and thankful for all their expertise.

Very good xare

I am thankful to have had such good care from Dr. Thompson and his team.

The assistant tried to adjust the equipment to the patient, so he could remain in his wheelchair. He responded to her more than usual, so he felt comfortable with her, which means so much. Thank you for taking the time to get as accurate testing as could be done, and for adjusting his glasses so they fit him better.

Professional care with humor and respect.

Very pleasant doctor, he took time to explain procedure. I did not feel rushed.

I felt comfortable about my up coming eye surgery. Every question I had was answered thoroughly.

Wonderful, on time, everyone was friendly ,courteous & knowledgeable. All done in 1hour!

No comments - everything went well. Thanks for asking and giving me the oppurtunity.

Very pleased with all the staff and Dr. Thompson from start to finish!

I appreciate the knowledge and skill of Dr. Thompson.

Regarding MyChart. I can't get logged in to my account. Had the same problem 2 weeks ago and had help from the support person to get into my account. Now yesterday have the same problem again. What's up with that?

I always get treated well when I come here. They are helpful and always explain everything.

Received great care. Staff was outstanding.

Always great care at Emplify!

The problem was my appointment was almost 45 minutes late. And I know things happen, but that's not really acceptable.

All of the staff were very friendly.

everything went well

Every one was very helpful including getting me a shuttle to get from one building to the next. They also were extremely helpful in getting the appointments I need in order to have my scheduled surgery next week.

Dr doesn't say anything at all to you. But, he's good and what he's doing is working, so that's great. The nurse and techs are good at making sure you know what's going on, why you need to do for care and follow-up. The people at the check-in are always rude and make you feel like you're bothering them.

Didn't have enough information to recommend Dr.Thompson as this was my first visit with him, but it went well. My Chart great, website search is poor.

I did have to wait for 30 minute for my appointment.

Very kind and patient team. Presented all the information very clearly.

Dr Thompson was fast and efficient and explained the procedure very well

very compassionit

Excellent experience with having a YAG procedure because Dr. Thompson explained everything plainly. I wouldn't hesitate seeing him in the future if I need to.

I hesitate to recommend MD as I haven't had the procedure yet, but he was professional and made things clear at visit.

All ok

Very friendly, professional knowledgeable personnel.

Very professional.

I APPRECIATE THE QUICK RESPONSE TO MY ISSUE.

I was very impressed with the staff. They treated me real good. They answered all my questions. Just a very good experience. Thank you.

Dr Thompson is a very caring knowledgeable Dr

Went as expected

Everyone was kind and very considerate.

Dr. Jordan Thompson was terrific. He explained things very, very well. I would definitely refer all of my family and friends to him.

Dr. Thompson and his team were first rate.

I would like to say to healthcare providers, "Don't call women Dear because they are over a certain age!" This provider called me Dear twice. I had never met him before and don't consider it appropriate to call anyone Dear unless you do know them!

Dr. Thompson and his staff are awesome! He does excellent work. He takes awesome care of me.

Excellent service!

Got thru it quick