Jacob L Patty, PA-C

Friendly and courteous staff knowledgable provider

Waited over 30 minutes past my appointment time before seeing anyone. A sleep lab/sleep clinic needs to be added at the Onalaska campus. The parking in La Crosse is atrocious. Provider talked more than listened or asked questions. Left feeling like the consultant was a waste of time. Primary doctor felt a sleep study was necessary as did I. Visit with a sleep specialist was necessary for what purpose?

Everything good

The social questionnaire in the MyChart check in is a pain. I will no longer use MyChart to check in because of that feature.

Visit was fine!

MyChart was glitching when I confirmed this appointment and made it seem like a video visit. It was very confusing.

I arrived at 8:15 for 8:30 appt. Was told my 8:30 appt was actually at 9:00 but they wanted me there at 8:30 to do pre visit paperwork. I was sent email day before to do pre paperwork. Sat staring at walls for 45 minutes. Don't tell me appt is at 8:30 when it is actually 9:00. My time is as valuable as yours!

I am not impressed with video chats, was 15 minutes passed appointment time. Plus it cut out a number of times so didn't hear what he said. He did repeat but even lost video for a bit.

Mr Patty was very courteous, helpful and explained everything very thoroughly to me. I appreciate his care extremely!

This was a video visit in sleep medicine. It was easy, convenient and fast. I had no problems connecting. The visit was less than 10 minutes so much better than driving, checking in,waiting, appt, drive home.

Thanks!

I did not like that video appointment opened at 1030 but actual time a care team member came on was 11am. I know that time is to make sure technology is working and to do any questionnaires, but I had done those things prior.

Gundersen team was excellent

Everyone was very knowledgeable and genuinely caring!

Everyone was very friendly.

Great experience! Jacob and his team are true professionals. This was a video meeting. The My Chart connection worked flawlessly.

My virtual appointment was for 9:30 am but was not told that the actual virtual visit would not start until 30 minutes later, 10am. I didn't realize this and the first 15 minutes into my appointment I thought they had forgot about me. Please let the patient know for future visits of when the actual virtual appointment will start.

the valet was nice but it took 30 minutes to get my car back and then when asked to talk to the manager about it they told me that she was not there she went home for the day and it was only 3pm and they only had 4 people running to get cars and two of them were saying that this was their first week. I think that manager needs to be more helpful and work more when you want to see her she is never there

New provider for me. Not as formidable and he doesn't have a very good bedside manner compared to previous provider.

He was very knowledgeable about my last visit to the sleep clinic and was very caring, listening to my concerns and questions about the home test. Thank you

Good visit, nice Dr. ?

This was not a pleasant experience. It began with demanding my weight. I was wearing outdoor clothing, heavy hiking boots, and I said, well, take off these boots. I haven't been eating much because of another test coming up. Just curious myself, heavy jeans, jacket, etc. And kind of object to me taking off the boots. And then they asked me how tall I was and I said, well, boots off, boots on, I don't know, so they measured it. And I said, well, how come on? I haven't measured myself recently. And they, this was the person before Jacob, said, well, it's in centimeters. And I said, well, there's 2.4 centimeters to the inch. So take the number of centimeters and, you know, divide it by, you know, a quarter. I don't have a number of inches. Well, I didn't want to do that. Then they got on the questionnaire, and they had to answer the questions into the computer. And one of the very first earliest ?

I was treated and listened to very well. This has been the standard for me, and I appreciate this consistency.

Jacob Patty used a lot of technical jargon,ie; initials of words and test percentages unfamiliar to me that caused me to sometimes be confused .

Everyone at Emplify help are very kind

Thorough, personable, extremely knowledgeable, unhurried, paperwork authorizations were anticipated and arranged prior to appointment which allowed me to feel confident in moving ahead with treatment. Excellent experience!

Jacob was knowledgeable, but I didn't feel comfortable talking to him because he kept saying stuff and not finishing the sentence, and I would rather have a different provider.

I was suppose to hear from a Dentist about getting a mouth piece but still have not heard.

Jacob is a helpful thorough person. he has a comforting manner about him. You can believe what he has to say and explains what the data says he is referring to. Good guy.

Jacob Patty was very informative and answered all of my questions thoroughly.

Jacob Patty is a wonderful provider. All staff were very professional.

We had to use the ipad because no live interpreter being there.. We DON'T like the ipad because I had to hold the ipad with my hands and there was no way to communicate with the doctor with my hands holding the ipad. They didn't provide the stand for the ipad. We REALLY WANT a live sign language interpreter to be there for all our appointments instead of ipad whether in La Crosse or Prairie du Chien. Thank you.

I am very satisfied with my visits with Jacob Patty and the sleep center.

Jacob was very complete, did not pressure me into things. He answered my questions and I had many. He gave me some things to try to improve my sleep. Invited me to message him with questions and we discussed a 6 month return appt if needed. He was a very good listener. The consult went very well.

The entire team made me feel confident that my health is important. My only suggestion is that parking be improved at location. It is difficult to find a parking space.

What does "unique individual " mean? I was told everything is okay but I don't know what all the info means. I filled out a questionnaire while I was waiting but that was never reviewed or discussed.

Good provider.

it was very good,

This is a $55.00 waste of time. Literally 3 minutes tops with Doctor. My Cpap is working fine. I have no problem at all, but have to have a (punch my ticket) appointment just to be able to purchase Cpap supplies. What a waste of time and money. Emplify sure knows how to squeeze money from their patients.

It was a great experience.

Looking for a 2nd opinion following this appointment. I keep getting the same message over and over without making head way to figure out how to fix the problem.

The information from Rob's vent had not all been sent, so it seemed like a wasted trip as there wasn't much he could tell us.

would like to see a doctor not a PA. isnt that what we pay for? driving 1 1/2 hours when a video meeting would of worked is not necessary. work it out with medicare etc. was good before, why not now?

Was a total waste of my time. Could have been done as a video visit instead of running way to La crosse.

I was not seen until after fifteen minutes after my appointment time.