Erica R Neumeister, APNP

People providing treatment are excellent. Billing process very non-transparent, with invoices received with no information about what is being paid for.

I was pleased with the explanation Erica N. provided and the next step that she suggested, which appeared to be the most realistic progression to follow. I was able to move along to the next step right away without having to make another appointment. However, NP Erica also gave me several other options that were available to me if the primary option wasn't the most attractive.

Medicare covers two c-pap vendors very far away from La Crosse. Strange.

Provider very kind and helpful.

provider was very informative and friendly and made me feel very comfortable with the visit. Erica is very professional and knowledgeable. I am very pleased with the care i received there and would highly recommend the sleep center to family and friends. thanks so much

It definitely was a great experience! Everyone was great!

The gal that checked me in was personable, friendly, and professionally. Very good at her job.

Very caring person

Just a big thank you.

Very pleasant department.

The provider was changed on the original appointment without calling me and I do not like that. I made a different appointment with Erica Neumeister, which is the provider I want to see. I want to be called if there's going to be any change to my visit.

My consultation with Erica was productive, and she provided a few options for diagnostic treatments available to me. She listened carefully to my symptoms, and the history behind my current health issues that contribute to my symptoms. She provided materials to me for use of an at-home sleep analysis device, and instructed me upon where I could receive further help if needed.

It all went well

Wonderful provider

I felt very comfortable with her. She explained things so I could understand what she was saying!!

this was a video appointment thank you for offering that option. I appreciated the staff calling me to assist as I attempted to sign into the waiting room on line. it was very helpful

Erica is awesome!!

I feel confident in this department and physician.

Very good

Ms Neumeister did an outstanding job explaining in detail the information downloaded from my CPAP.

I really don't understand what I just went through with a sleep medicine online questionnaire visit. They called and canceled my video visit this Friday to fill out a questionnaire instead and have somebody look at it and and make the notes based on my answers? From what I'm reading in the aftercare documentation, I don't think anybody looked at my statistics from my CPAP machine to make sure everything was as it should be. To be honest with you, I'm very confused about the whole thing. From what I can tell, Medicare is going to be billed based on a questionnaire, I filled out? I was provided with recommendations that are just standard recommendations about sleep apnea. I'm very confused.

It was the PA who made my visit the best. I was glad to be able to receive treatment early due to a cancellation. The wait to be seen was long but the treatment made up for that. Some things like dealing with Medicare and insurance were out of Gundersen's hands so all in all I would return to this PA.

The people at the sleep center are excellent. I've never had it better.

Excellent care!

It is somewhat confusing to determine when i needed to be at the office, between the check in time and the actual appointment. I almost lose my appointment as i arrived at the appointment time and not at the check in time. I thought i could check in online

Ms Neumeister has been very helpful to me in helping to care for my Sleep Apnea. Thank you.

My sleep therapist does an awesome job!

Everyone is super nice!

All good

great experience as always

Thank you for offering online MyChart visits!!! Saves me time to complete the visit in my own home saves me the drive into LaCrosse especially during the winter and the cost is much lower.

Always a pleasure and I feel well taken care of and informed. It's was definitely a positive experience! Thank you for your care!

Erica is a wonderful provider. She listened to me & went above & beyond to help me!

Erica Neumeister NP has been my sleep apnea provider for many years and is very professional and knowledgeable. Always willing to answer questions and give advice.

Erica is great! knowledgeable, friendly, and patient. She addressed my needs and made good suggestions. I feel comfortable with her managing my sleep issues.

Fast professional care

Erica was compassionate and helpful in addressing chalenges with sending info

sleep center is a very rewording experince.

My Provider, Erica Neumeister, was thoughtful, insightful, and kind. I thought she was engaging but kept on track with the visit and answered my questions in ways that made sense to me. It was a great experience!

I am very happy with the e visit option. Thank you!

I felt that my visit with Erica Neumeister went great! She listened to all my concerns and answered all of my questions. She had a plan for my sleep apnea issue and how we should proceed. I would highly, highly recommend her to anyone suffering from sleep apnea. She was very caring!

Your size & placement of signs to get to my sleep appointment on 5th floor could be lots better..too small & placed where people stand in front of them?

I felt comfortable explaining my personal health issues with this Dr.

Got lucky on parking, what a busy pl ace

The question about sex should not need to be answered at all. All choices are poor. But if something is not chosen, it will not finalize. There was NO notification to use East entrance (not Founders) until one got to the door. If I'd known, I would have parked elsewhere. I feel sorry for someone who cannot walk extra steps!!

My provider was great. She made some suggestions regarding my sleep and sleep aids that were very helpful to me.

All was GREAT!

Erica is great

My chart getting a code number is just another step. Hate the changes.

Positive

The check in process was not pleasant complete! Insurance coverage changes ( new) were not requested to be entered into the computer / database until the medical eval was over. Then the scanner was supposedly " not working" I was sent to Billing dept told they could get pre-authorization for test equipment ( covered by Medicare and supplemental insurance) to be taken home. The billing rep said that dept does not make those calls. Who does ??? How does the Clinic expect to get paid IF they don't call to confirm coverage? I was told it may be 2 weeks or more for someone ??? to call me with an authorization code and then I must return to the clinic to pick up the test equipment. My medical issue isn't urgent - but what about the patients whose issues are? Why do seniors on the whole get treated poorly by the business reps ? Perhaps these reps need more training in the nuances of customer communications. NOTE: The Nurse Provider and her supporting staff were excellent! The business associates were not. The reps ( Check in / out and Billing ). seemingly not interested in resolving the issues at hand. Minimally engaged in essential processes .

A very good and helpful visit.

Erica was great! She answered my questions and off some different options if I wanted to pursue them.

My care provider was kind, explained things well, and was thoughtful. I like that I get to see the same provider most of the time.

I had called ahead to find out why I needed to arrive by 130 for a 2 pm appointment, I was told there was a lengthy list of question that were to be answered prior to the appointment. I was then told that I could fill out the questions via My Chart. I inquired that if I did this would I still have to be there at 130. I was told yes . I said if the sheet was filled out why should I sit there for a half hour. Why offer the ability to fill out the questions in advance if it provides me the patient no benefit or flexibility for my arrival time. Seems rather silly to me

The Tech who explained the home sleep study needs to slow down and demonstrate how to wear and apply the monitor. She would ask if any questions and not wait for a response. When I asked about taping the monitor to the chest she questioned the other Tech and RT if she hadn't explained it well. May want to consider a quick video or a sample monitor for hands on application. Rest of staff and the 2 individuals in the room along with the MD were very nice and friendly.

Everyone very friendly

My experience at the Sleep Clinic since day 1 has been excellent.

I arrived less than 15 minutes before my appointment due to construction and a traffic accident. The receptionist was not rude, but explained that the medical assistant would probably tell me to reschedule. Perhaps this is a big problem for the department, but it has not been any problem in the past for me. Ultimately, she called back to them and once they realized I had done all the questionnaires in advance, I was allowed to stay but had to wait well past the appointment time. In this manner, I was not treated like a unique person. Nevertheless, the provider was great, and the overall experience was positive. I considered having to wait, but being seen a fair resolution.

Staff were friendly and knowledgeable.

My provider was excellent explaining the CPAP data

All very good!

Overall good experience!

I couldn't believe how long I had to wait to get an appointment. I really liked Erica Neumeister! She was easy to talk to and very empathetic. She asked questions until she understood my health issues.

Really thankful for her concern in my appointment. Two thumbs up.

Be careful when printing out final papers at desk...I received mine and one of someone else's

Great visit

Had a great experience with my previous provider and the new provider was even better.

Dr. Erica Neumiester & Nurses Staff Are All Top Notch ! They Treat Each Patient With Great Dignity And Respect. Dr. Erica Neumiester And Every Nurse In The Sleep Center Take The Time To Listen To Every Concern That I Have And I Highly Recommend Anyone Who May Be Having Trouble With Any Issues With Their Sleep Routine To Ask Their Provider For A Referral To The Sleep Center Here In La Crosse. Of It Wasn't For Dr. Neumiester And Her Staff I Wouldn't Be Writing This Review Today.

I would like to thank everyone for all the service. You have received and that the Doctor provided me. The best information as possible and gave me the best output that I can be able to do to help my. Complaint, thanks, she offered different avenues that I can be able to. You've to help me be successful.Thank you very much

Nothing everything was fine.

Seemed like I had to wait a long time otherwise everything was good

Started off pretty poor on the weigh in....