Erica R Neumeister, NP

Some technical issues, but we compensated and worked it out for a successful result.

Erica continues to be informative and caring. She is great!

Understandable, the appointment was reschedule for my conflicts and provider's conflicts. But at the very last minute I requested a virtual appointment and that got set up right away for me and very navigable. Thank you.

The camera feature decided to stop working 5 minutes before my appointment time. So I had to quickly restart my machine, log back in and connect to my chart. It was frustrating.

Erica was running late for our visit. She apologized, not a problem. The program could use some sort of indication that the provider was just running late. I thought I messed up somehow and almost gave up.

Everything went very well.

Such a great Dr... thank you!

MyChart has had messed up scheduling lately. I waited over half an hour to be seen.

Erica was very down-to-earth and helpful. She listened to my questions and gave great feedback.

It took a long time for me to be seen because of another health issue. Erica Neumeister was very good at reconnecting with the sleep issue, reviewing information and suggesting supportive actions.

It was an online visit with no personal interaction. It was fine.

Had some difficulty connecting to video. Eventually resolved. Poor connectivity on my end.

Erica was very receptive to everything I said to, well, most of the things I said. One thing, though, is that I don't think she fully understood, stood or heard me through when I discussed with her that time, that I didn't get a good night's sleep, and yet I felt very active and how it's not a one-time thing either. I want to know, I want to know the reason behind, if there's a reason that sometimes happens. That's it.

Very experienced staff. Thank you.

Everyone was really easy to talk to and took the time to explain the questions they were asking. They even went above and beyond with options and things to talk about..

This was a virtual visit so some of the questions didn't really apply. But it worked very well and Erica was very pleasant, listening to me & we have a plan to hope to make the restless legs more manageable. We'll continue to stay in touch. Very happy a spot came open earlier as the scheduled time would have had a conflict this week.

I had difficulty with my video. Contact number to help was not available and had to call the operator to get help.

Erica Neumeister is compassionate and professional. The visits never seemed rushed or just routine. She remembers personal conversations and is always up to date an my health issues . Highly recommend her .

You gave me some options finally and stopped the gridwalk that has been happening so I can't get my supplies or services. Thank you.

Erica explains the reports so well. She is a friendly person like the virtual appointments

Erica is a very caring person and is genuine in her concern for my use of the bipap. She explains the report from my machine and addresses any concerns she may have regarding adjustments in my settings. Love the virtual appointment, so convenient, I try to us this type of meeting when appropriate.

Erica always provides me with the information I need reviewing my past years use of my cpap. She is friendly and easy to talk with. The video visit went smoothly and I like being prompted to sign in.

My sleep test isn't until just before Thanksgiving, almost five months away. That is a long wait. I am on the wait list but it is still likely to be a long wait.

#1 I hate using my chart- not talking to a real person just a blasted machine! #2 my appt was at 8:00. I got there early (to make sure I could find a parking spot) & I sat in my car in the parking lot by the East Bldg. I watched at least 8 employees park in patient parking on their way to work. I worked in the East Bldg for at least 28 years so many of them I recognized working there plus they had their uniforms on. Not a good look for Gundersen! PS I still detest the new name, dumb name! This clinic will always be Gundersen !!

My appointment was a video call. I kind of missed being in person visit.

All was good,

When I made my appointment I made it for 9:30 am. Every reminder I got always said 9:30 until the day of the appointment then it said 10:00 am. It also said you need to sign in by 9:30. So I am confused to your process I make an appointment for 9:30 is my true appointment 10:00?

Very professional people to work with!

very good experience.

Everyone was very professional

everything went fine

ERICA NEUMEISTER is a kind, caring and supportive provider. She explained all of my information in a way I could understand and offered several suggestions to help me be more successful with the CPAP. She listens!

Issue with the video appt. They could hear me but I could not hear them. Had to do the appt over phone call and video. They had mentioned that the appt before me was having issues as well with their video appt. NP Erica Neumeister was great.

Went well considering the intricacies of Internet visits, for an aging person like me. But so far so good.

They are very professional in their work, I really loved the attention I received, everyone was very nice to me

I'm really not looking forward to having a CPAP whatever it's called for breathing at night. I don't know that I want to deal with that if there was another way of helping me from snoring and getting a better night sleep, I would really like to have that instead of the CPAC

Thanks for the great service

Erica is a great provider!

Excellent care! Thank You!

People providing treatment are excellent. Billing process very non-transparent, with invoices received with no information about what is being paid for.

I was pleased with the explanation Erica N. provided and the next step that she suggested, which appeared to be the most realistic progression to follow. I was able to move along to the next step right away without having to make another appointment. However, NP Erica also gave me several other options that were available to me if the primary option wasn't the most attractive.

Medicare covers two c-pap vendors very far away from La Crosse. Strange.

Provider very kind and helpful.

provider was very informative and friendly and made me feel very comfortable with the visit. Erica is very professional and knowledgeable. I am very pleased with the care i received there and would highly recommend the sleep center to family and friends. thanks so much

It definitely was a great experience! Everyone was great!

The gal that checked me in was personable, friendly, and professionally. Very good at her job.

Very caring person

Just a big thank you.

Very pleasant department.

The provider was changed on the original appointment without calling me and I do not like that. I made a different appointment with Erica Neumeister, which is the provider I want to see. I want to be called if there's going to be any change to my visit.

My consultation with Erica was productive, and she provided a few options for diagnostic treatments available to me. She listened carefully to my symptoms, and the history behind my current health issues that contribute to my symptoms. She provided materials to me for use of an at-home sleep analysis device, and instructed me upon where I could receive further help if needed.

It all went well

Wonderful provider

I felt very comfortable with her. She explained things so I could understand what she was saying!!

this was a video appointment thank you for offering that option. I appreciated the staff calling me to assist as I attempted to sign into the waiting room on line. it was very helpful

Erica is awesome!!

I feel confident in this department and physician.

Very good

Ms Neumeister did an outstanding job explaining in detail the information downloaded from my CPAP.

I really don't understand what I just went through with a sleep medicine online questionnaire visit. They called and canceled my video visit this Friday to fill out a questionnaire instead and have somebody look at it and and make the notes based on my answers? From what I'm reading in the aftercare documentation, I don't think anybody looked at my statistics from my CPAP machine to make sure everything was as it should be. To be honest with you, I'm very confused about the whole thing. From what I can tell, Medicare is going to be billed based on a questionnaire, I filled out? I was provided with recommendations that are just standard recommendations about sleep apnea. I'm very confused.

It was the PA who made my visit the best. I was glad to be able to receive treatment early due to a cancellation. The wait to be seen was long but the treatment made up for that. Some things like dealing with Medicare and insurance were out of Gundersen's hands so all in all I would return to this PA.

The people at the sleep center are excellent. I've never had it better.

Excellent care!

It is somewhat confusing to determine when i needed to be at the office, between the check in time and the actual appointment. I almost lose my appointment as i arrived at the appointment time and not at the check in time. I thought i could check in online

Ms Neumeister has been very helpful to me in helping to care for my Sleep Apnea. Thank you.

My sleep therapist does an awesome job!

Everyone is super nice!

All good

great experience as always

Thank you for offering online MyChart visits!!! Saves me time to complete the visit in my own home saves me the drive into LaCrosse especially during the winter and the cost is much lower.

Always a pleasure and I feel well taken care of and informed. It's was definitely a positive experience! Thank you for your care!

Erica is a wonderful provider. She listened to me & went above & beyond to help me!

Erica Neumeister NP has been my sleep apnea provider for many years and is very professional and knowledgeable. Always willing to answer questions and give advice.

Erica is great! knowledgeable, friendly, and patient. She addressed my needs and made good suggestions. I feel comfortable with her managing my sleep issues.

Fast professional care

Erica was compassionate and helpful in addressing chalenges with sending info

sleep center is a very rewording experince.

My Provider, Erica Neumeister, was thoughtful, insightful, and kind. I thought she was engaging but kept on track with the visit and answered my questions in ways that made sense to me. It was a great experience!

I am very happy with the e visit option. Thank you!

I felt that my visit with Erica Neumeister went great! She listened to all my concerns and answered all of my questions. She had a plan for my sleep apnea issue and how we should proceed. I would highly, highly recommend her to anyone suffering from sleep apnea. She was very caring!

Your size & placement of signs to get to my sleep appointment on 5th floor could be lots better..too small & placed where people stand in front of them?

I felt comfortable explaining my personal health issues with this Dr.

Got lucky on parking, what a busy pl ace

Some technical issues, but we compensated and worked it out for a successful result.

Erica continues to be informative and caring. She is great!

Understandable, the appointment was reschedule for my conflicts and provider's conflicts. But at the very last minute I requested a virtual appointment and that got set up right away for me and very navigable. Thank you.

The camera feature decided to stop working 5 minutes before my appointment time. So I had to quickly restart my machine, log back in and connect to my chart. It was frustrating.

Erica was running late for our visit. She apologized, not a problem. The program could use some sort of indication that the provider was just running late. I thought I messed up somehow and almost gave up.

Everything went very well.

Such a great Dr... thank you!

MyChart has had messed up scheduling lately. I waited over half an hour to be seen.

Erica was very down-to-earth and helpful. She listened to my questions and gave great feedback.

It took a long time for me to be seen because of another health issue. Erica Neumeister was very good at reconnecting with the sleep issue, reviewing information and suggesting supportive actions.

It was an online visit with no personal interaction. It was fine.

Had some difficulty connecting to video. Eventually resolved. Poor connectivity on my end.

Erica was very receptive to everything I said to, well, most of the things I said. One thing, though, is that I don't think she fully understood, stood or heard me through when I discussed with her that time, that I didn't get a good night's sleep, and yet I felt very active and how it's not a one-time thing either. I want to know, I want to know the reason behind, if there's a reason that sometimes happens. That's it.

Very experienced staff. Thank you.

Everyone was really easy to talk to and took the time to explain the questions they were asking. They even went above and beyond with options and things to talk about..

This was a virtual visit so some of the questions didn't really apply. But it worked very well and Erica was very pleasant, listening to me & we have a plan to hope to make the restless legs more manageable. We'll continue to stay in touch. Very happy a spot came open earlier as the scheduled time would have had a conflict this week.

I had difficulty with my video. Contact number to help was not available and had to call the operator to get help.

Erica Neumeister is compassionate and professional. The visits never seemed rushed or just routine. She remembers personal conversations and is always up to date an my health issues . Highly recommend her .

You gave me some options finally and stopped the gridwalk that has been happening so I can't get my supplies or services. Thank you.

Erica explains the reports so well. She is a friendly person like the virtual appointments

Erica is a very caring person and is genuine in her concern for my use of the bipap. She explains the report from my machine and addresses any concerns she may have regarding adjustments in my settings. Love the virtual appointment, so convenient, I try to us this type of meeting when appropriate.

Erica always provides me with the information I need reviewing my past years use of my cpap. She is friendly and easy to talk with. The video visit went smoothly and I like being prompted to sign in.

My sleep test isn't until just before Thanksgiving, almost five months away. That is a long wait. I am on the wait list but it is still likely to be a long wait.

#1 I hate using my chart- not talking to a real person just a blasted machine! #2 my appt was at 8:00. I got there early (to make sure I could find a parking spot) & I sat in my car in the parking lot by the East Bldg. I watched at least 8 employees park in patient parking on their way to work. I worked in the East Bldg for at least 28 years so many of them I recognized working there plus they had their uniforms on. Not a good look for Gundersen! PS I still detest the new name, dumb name! This clinic will always be Gundersen !!

My appointment was a video call. I kind of missed being in person visit.

All was good,

When I made my appointment I made it for 9:30 am. Every reminder I got always said 9:30 until the day of the appointment then it said 10:00 am. It also said you need to sign in by 9:30. So I am confused to your process I make an appointment for 9:30 is my true appointment 10:00?

Very professional people to work with!

very good experience.

Everyone was very professional

everything went fine

ERICA NEUMEISTER is a kind, caring and supportive provider. She explained all of my information in a way I could understand and offered several suggestions to help me be more successful with the CPAP. She listens!

Issue with the video appt. They could hear me but I could not hear them. Had to do the appt over phone call and video. They had mentioned that the appt before me was having issues as well with their video appt. NP Erica Neumeister was great.

Went well considering the intricacies of Internet visits, for an aging person like me. But so far so good.

They are very professional in their work, I really loved the attention I received, everyone was very nice to me

I'm really not looking forward to having a CPAP whatever it's called for breathing at night. I don't know that I want to deal with that if there was another way of helping me from snoring and getting a better night sleep, I would really like to have that instead of the CPAC

Thanks for the great service

Erica is a great provider!

Excellent care! Thank You!

People providing treatment are excellent. Billing process very non-transparent, with invoices received with no information about what is being paid for.

I was pleased with the explanation Erica N. provided and the next step that she suggested, which appeared to be the most realistic progression to follow. I was able to move along to the next step right away without having to make another appointment. However, NP Erica also gave me several other options that were available to me if the primary option wasn't the most attractive.

Medicare covers two c-pap vendors very far away from La Crosse. Strange.

Provider very kind and helpful.

provider was very informative and friendly and made me feel very comfortable with the visit. Erica is very professional and knowledgeable. I am very pleased with the care i received there and would highly recommend the sleep center to family and friends. thanks so much

It definitely was a great experience! Everyone was great!

The gal that checked me in was personable, friendly, and professionally. Very good at her job.

Very caring person

Just a big thank you.

Very pleasant department.

The provider was changed on the original appointment without calling me and I do not like that. I made a different appointment with Erica Neumeister, which is the provider I want to see. I want to be called if there's going to be any change to my visit.

My consultation with Erica was productive, and she provided a few options for diagnostic treatments available to me. She listened carefully to my symptoms, and the history behind my current health issues that contribute to my symptoms. She provided materials to me for use of an at-home sleep analysis device, and instructed me upon where I could receive further help if needed.

It all went well

Wonderful provider

I felt very comfortable with her. She explained things so I could understand what she was saying!!

this was a video appointment thank you for offering that option. I appreciated the staff calling me to assist as I attempted to sign into the waiting room on line. it was very helpful

Erica is awesome!!

I feel confident in this department and physician.

Very good

Ms Neumeister did an outstanding job explaining in detail the information downloaded from my CPAP.

I really don't understand what I just went through with a sleep medicine online questionnaire visit. They called and canceled my video visit this Friday to fill out a questionnaire instead and have somebody look at it and and make the notes based on my answers? From what I'm reading in the aftercare documentation, I don't think anybody looked at my statistics from my CPAP machine to make sure everything was as it should be. To be honest with you, I'm very confused about the whole thing. From what I can tell, Medicare is going to be billed based on a questionnaire, I filled out? I was provided with recommendations that are just standard recommendations about sleep apnea. I'm very confused.

It was the PA who made my visit the best. I was glad to be able to receive treatment early due to a cancellation. The wait to be seen was long but the treatment made up for that. Some things like dealing with Medicare and insurance were out of Gundersen's hands so all in all I would return to this PA.

The people at the sleep center are excellent. I've never had it better.

Excellent care!

It is somewhat confusing to determine when i needed to be at the office, between the check in time and the actual appointment. I almost lose my appointment as i arrived at the appointment time and not at the check in time. I thought i could check in online

Ms Neumeister has been very helpful to me in helping to care for my Sleep Apnea. Thank you.

My sleep therapist does an awesome job!

Everyone is super nice!

All good

great experience as always

Thank you for offering online MyChart visits!!! Saves me time to complete the visit in my own home saves me the drive into LaCrosse especially during the winter and the cost is much lower.

Always a pleasure and I feel well taken care of and informed. It's was definitely a positive experience! Thank you for your care!

Erica is a wonderful provider. She listened to me & went above & beyond to help me!

Erica Neumeister NP has been my sleep apnea provider for many years and is very professional and knowledgeable. Always willing to answer questions and give advice.

Erica is great! knowledgeable, friendly, and patient. She addressed my needs and made good suggestions. I feel comfortable with her managing my sleep issues.

Fast professional care

Erica was compassionate and helpful in addressing chalenges with sending info

sleep center is a very rewording experince.

My Provider, Erica Neumeister, was thoughtful, insightful, and kind. I thought she was engaging but kept on track with the visit and answered my questions in ways that made sense to me. It was a great experience!

I am very happy with the e visit option. Thank you!

I felt that my visit with Erica Neumeister went great! She listened to all my concerns and answered all of my questions. She had a plan for my sleep apnea issue and how we should proceed. I would highly, highly recommend her to anyone suffering from sleep apnea. She was very caring!

Your size & placement of signs to get to my sleep appointment on 5th floor could be lots better..too small & placed where people stand in front of them?

I felt comfortable explaining my personal health issues with this Dr.

Got lucky on parking, what a busy pl ace