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Eric Y Chen

Eric Y Chen, MD

Orthopedic Trauma SurgeryHip and Knee Orthopedic Surgery

Highlights

Age Groups Seen

  • Infant 0-2
  • Child 2-12
  • Adolescent 12-21
  • Adult 21-65
  • Older Adult >65

Languages

  • English

Gender

Male

Clinical Interests

  • Ankle fractures
  • Articular fractures
  • Deformity
  • Geriatric fractures
  • Hip and pelvis fractures
  • Joint replacement
  • Non-unions
  • Orthopedic infections
  • Post-traumatic arthritis

Locations

  1. Emplify Health La Crosse Orthopaedics

Expertise

Education

  • Fellowship: Harvard Medical School, Traumatic Surgery, 2021
  • Residency: Boston University School of Medicine, Orthopedic Surgery, 2020
  • Medical School: Robert Wood Johnson University Hospital, 2014

Board Certifications

  • Orthopaedic Surgery: American Board of Orthopaedic Surgery, 2023

Insurance

Please contact the doctor's office directly to confirm acceptance of insurance. *denotes Medicare Advantage Plan
Search plans
  • Aetna Health Management
  • Amerigroup Iowa Inc
  • Anthem BCBS WI
  • Arise Health Plan/ WPS
  • BCBS MN
  • Benefit Plan Administrators
  • Care Wisconsin
  • CIGNA
  • Community Link
  • Group Health Cooperative of Eau Claire
  • HealthEOS by Multiplan
  • Healthpartners, Inc
  • Independent Care Health Plan Medicaid
  • Medica IFB
  • Meritain Health
  • MHS Health
  • Midlands Choice
  • Quartz
  • The Alliance
  • Tricare West
  • Ucare Minnesota
  • United Healthcare Inc.
  • WCA Group Health Trust
  • Wellmark BCBS IA
  • Wisconsin Physician Services

Ratings & Reviews

4.8 out of 5

48 ratings, 18 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Provider Explained Things Clearly
Provider Listened Carefully
Provider Gave Easy to Understand Instructions
Provider Knew Medical History
Provider Showed Respect
Provider Spent Enough Time
Provider Explained Things Clearly
Provider Listened Carefully
Provider Gave Easy to Understand Instructions
Provider Knew Medical History
Provider Showed Respect
Provider Spent Enough Time
Search reviews
    5 out of 5 stars
    Reviewed on 4/3/2026

    Everything excellent.

    5 out of 5 stars
    Reviewed on 2/15/2026

    Everything went well.

    5 out of 5 stars
    Reviewed on 2/7/2026

    Everyone treated me with respect and care. Dr. Chen and the other staff were great!

    1 out of 5 stars
    Reviewed on 1/9/2026

    I don't understand why the orthopedic doctor I saw at Gundersons would not give me a straight honest and direct answerI back. I feel he went around the bush. I also feel that when I asked direct answers twice in a conversation I didn't get direct honest answers back from him. I also felt the check in people at the orth visit were wishing they weren't there. I have used Gunderson for 2 years and I'm seriously considering switching to Mayo. It's unfortunate because I have enjoyed many people who are employed with Gunderson but my dissatisfaction over the last 9 months is steering me to a different medical facility

    5 out of 5 stars
    Reviewed on 12/23/2025

    Everything went well

    5 out of 5 stars
    Reviewed on 12/14/2025

    I don't know what was going on outside of my exam room, but I had to wait 75 minutes after my x-rays before seeing Dr. Chen.

    5 out of 5 stars
    Reviewed on 12/12/2025

    I recently saw Dr. Eric Chen for a post-surgery follow-up, and I cannot say enough good things about him. He walked into the room fully prepared, sat down, and patiently went through two full pages of my questions without ever making me feel rushed or like a burden. Dr. Chen explained everything in clear, understandable language - from my incision concerns and swelling to my medication changes and what to expect in the next stages of healing. He was honest but reassuring, and I left feeling heard, informed, and genuinely cared for. It is rare to find a surgeon who combines such excellent clinical skill with such kindness and patience. I highly recommend Dr. Chen to anyone needing an orthopedic surgeon. I feel very fortunate to have him guiding me through this recovery.

    4 out of 5 stars
    Reviewed on 12/5/2025

    I believe my experience was adequate and informative.

    5 out of 5 stars
    Reviewed on 12/2/2025

    Wonderful team of workers.

    5 out of 5 stars
    Reviewed on 11/1/2025

    everything went good

    5 out of 5 stars
    Reviewed on 9/20/2025

    Dr Chen did an amazing job of putting my ankle back together when I wasn't sure I would be able to walk on it again. He and his staff were always very positive and reassuring.

    5 out of 5 stars
    Reviewed on 8/29/2025

    Everything went really well. The biggest issue was finding a place to park.

    5 out of 5 stars
    Reviewed on 8/9/2025

    The Ortho Dept from ED to floor ro surgery to Dr Chen-who by the way is the greatest- could not of been more accommodating. Knowledgeable staff kind and so patient centered. The office staff beginning to end was AWESOME THANK YOU SO VERY MUCH

    5 out of 5 stars
    Reviewed on 8/1/2025

    Great visit. Dr. Chen was exceptional. He was very matter of fact and the entire experience from start to finish of my visit everyone was helpful and friendly.

    5 out of 5 stars
    Reviewed on 6/6/2025

    Dr. Chen was very professional. He was very open and honest about the challenges and the recovery period. And he was also very supportive and fair in communicating the risks of the surgery and the recovery period.

    5 out of 5 stars
    Reviewed on 5/17/2025

    Poor parking capacity

    5 out of 5 stars
    Reviewed on 5/5/2025

    Excellent care. Completely satisfied.

    5 out of 5 stars
    Reviewed on 4/30/2025

    Dr. Chen referred me to a podiatrist because of my tendon and I was very happy with that and I've been very happy with being able to address my Achilles tendon tear and I appreciate it. I tried in California and that didn't work so I came back to good old Gundersen.

    5 out of 5 stars
    Reviewed on 4/3/2026

    Everything excellent.

    5 out of 5 stars
    Reviewed on 2/15/2026

    Everything went well.

    5 out of 5 stars
    Reviewed on 2/7/2026

    Everyone treated me with respect and care. Dr. Chen and the other staff were great!

    1 out of 5 stars
    Reviewed on 1/9/2026

    I don't understand why the orthopedic doctor I saw at Gundersons would not give me a straight honest and direct answerI back. I feel he went around the bush. I also feel that when I asked direct answers twice in a conversation I didn't get direct honest answers back from him. I also felt the check in people at the orth visit were wishing they weren't there. I have used Gunderson for 2 years and I'm seriously considering switching to Mayo. It's unfortunate because I have enjoyed many people who are employed with Gunderson but my dissatisfaction over the last 9 months is steering me to a different medical facility

    5 out of 5 stars
    Reviewed on 12/23/2025

    Everything went well

    5 out of 5 stars
    Reviewed on 12/14/2025

    I don't know what was going on outside of my exam room, but I had to wait 75 minutes after my x-rays before seeing Dr. Chen.

    5 out of 5 stars
    Reviewed on 12/12/2025

    I recently saw Dr. Eric Chen for a post-surgery follow-up, and I cannot say enough good things about him. He walked into the room fully prepared, sat down, and patiently went through two full pages of my questions without ever making me feel rushed or like a burden. Dr. Chen explained everything in clear, understandable language - from my incision concerns and swelling to my medication changes and what to expect in the next stages of healing. He was honest but reassuring, and I left feeling heard, informed, and genuinely cared for. It is rare to find a surgeon who combines such excellent clinical skill with such kindness and patience. I highly recommend Dr. Chen to anyone needing an orthopedic surgeon. I feel very fortunate to have him guiding me through this recovery.

    4 out of 5 stars
    Reviewed on 12/5/2025

    I believe my experience was adequate and informative.

    5 out of 5 stars
    Reviewed on 12/2/2025

    Wonderful team of workers.

    5 out of 5 stars
    Reviewed on 11/1/2025

    everything went good

    5 out of 5 stars
    Reviewed on 9/20/2025

    Dr Chen did an amazing job of putting my ankle back together when I wasn't sure I would be able to walk on it again. He and his staff were always very positive and reassuring.

    5 out of 5 stars
    Reviewed on 8/29/2025

    Everything went really well. The biggest issue was finding a place to park.

    5 out of 5 stars
    Reviewed on 8/9/2025

    The Ortho Dept from ED to floor ro surgery to Dr Chen-who by the way is the greatest- could not of been more accommodating. Knowledgeable staff kind and so patient centered. The office staff beginning to end was AWESOME THANK YOU SO VERY MUCH

    5 out of 5 stars
    Reviewed on 8/1/2025

    Great visit. Dr. Chen was exceptional. He was very matter of fact and the entire experience from start to finish of my visit everyone was helpful and friendly.

    5 out of 5 stars
    Reviewed on 6/6/2025

    Dr. Chen was very professional. He was very open and honest about the challenges and the recovery period. And he was also very supportive and fair in communicating the risks of the surgery and the recovery period.

    5 out of 5 stars
    Reviewed on 5/17/2025

    Poor parking capacity

    5 out of 5 stars
    Reviewed on 5/5/2025

    Excellent care. Completely satisfied.

    5 out of 5 stars
    Reviewed on 4/30/2025

    Dr. Chen referred me to a podiatrist because of my tendon and I was very happy with that and I've been very happy with being able to address my Achilles tendon tear and I appreciate it. I tried in California and that didn't work so I came back to good old Gundersen.

Need help scheduling? Call 608-775-2276