
Eric Y Chen, MD
Orthopedic Trauma SurgeryHip and Knee Orthopedic Surgery
Highlights
Age Groups Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-21
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
MaleClinical Interests
- Ankle fractures
- Articular fractures
- Deformity
- Geriatric fractures
- Hip and pelvis fractures
- Joint replacement
- Non-unions
- Orthopedic infections
- Post-traumatic arthritis
Locations
- Emplify Health La Crosse Orthopaedics
- 1900 South Avenue, La Crosse, WI 54601
- Get Directions
- Phone: 608-775-2276
Expertise
Education
- Fellowship: Harvard Medical School, Traumatic Surgery, 2021
- Residency: Boston University School of Medicine, Orthopedic Surgery, 2020
- Medical School: Robert Wood Johnson University Hospital, 2014
Board Certifications
- Orthopaedic Surgery: American Board of Orthopaedic Surgery, 2023
Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Quartz
- The Alliance
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Physician Services
Reviews
4.8 of 5 stars
57 Ratings, 23 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 9/12/2026
Everything was great I was treated with respect. I did not have to wait. I got in before my appointment. The doctor and nurses and everybody was very kind and considerate. You can be very proud of your facility. Thank you.
- 5 out of 5 starsReviewed on 9/11/2026
Great Experience!
- 5 out of 5 starsReviewed on 8/22/2026
Experience has continually been the same, welcoming friendly organized.
- 5 out of 5 starsReviewed on 8/23/2026
I had a good appointment with Dr. Chen and his assistant. I was pleased with my care at Gundersen.
- 5 out of 5 starsReviewed on 8/5/2026
Keep up the good work!!
- 5 out of 5 starsReviewed on 7/21/2026
Dr. Chen what's very professional, informative and patient with all of my many questions. I feel confident and will trust him through my surgery.
- 4 out of 5 starsReviewed on 7/10/2026
They were running behind Appointment over 45 min late Session with Dr was rushed
- 5 out of 5 starsReviewed on 6/16/2026
Dr Chen was very friendly and explained everything very well
- 5 out of 5 starsReviewed on 6/11/2026
Dr. Chen helped me fix my hip. He repaired it so well that I can do everything that I did before, excluding running. I can walk for a long time. I can work all day and be on my feet all day. He did an excellent job. He's the best there is and I appreciate being there the night that I needed him so terribly bad. And I want to thank him and thank Gundersen for having such a great orthopedic surgeon. He is truly the best. Thank you so much.
- 5 out of 5 starsReviewed on 5/26/2026
From now on, I will schedule my appointments in the morning, as my scheduled appointment was one hour behind schedule.
- 5 out of 5 starsReviewed on 5/14/2026
was hoping for sooner references
- 5 out of 5 starsReviewed on 4/25/2026
I was asked to bring my medications to the appointment and had questions regarding reducing my pain management program after surgery. The student trainee did not take any vitals and her only question about my medications was "are you still taking your medications?". I felt that Dr. Chen did a very good job on my surgery and was able to address some of my pain management medication questions.
- 5 out of 5 starsReviewed on 4/11/2026
Dr. Chen is wonderful!!!
- 5 out of 5 starsReviewed on 4/3/2026
Everything excellent.
- 5 out of 5 starsReviewed on 2/15/2026
Everything went well.
- 5 out of 5 starsReviewed on 2/7/2026
Everyone treated me with respect and care. Dr. Chen and the other staff were great!
- 1 out of 5 starsReviewed on 1/9/2026
I don't understand why the orthopedic doctor I saw at Gundersons would not give me a straight honest and direct answerI back. I feel he went around the bush. I also feel that when I asked direct answers twice in a conversation I didn't get direct honest answers back from him. I also felt the check in people at the orth visit were wishing they weren't there. I have used Gunderson for 2 years and I'm seriously considering switching to Mayo. It's unfortunate because I have enjoyed many people who are employed with Gunderson but my dissatisfaction over the last 9 months is steering me to a different medical facility
- 5 out of 5 starsReviewed on 12/23/2025
Everything went well
- 5 out of 5 starsReviewed on 12/14/2025
I don't know what was going on outside of my exam room, but I had to wait 75 minutes after my x-rays before seeing Dr. Chen.
- 5 out of 5 starsReviewed on 12/12/2025
I recently saw Dr. Eric Chen for a post-surgery follow-up, and I cannot say enough good things about him. He walked into the room fully prepared, sat down, and patiently went through two full pages of my questions without ever making me feel rushed or like a burden. Dr. Chen explained everything in clear, understandable language - from my incision concerns and swelling to my medication changes and what to expect in the next stages of healing. He was honest but reassuring, and I left feeling heard, informed, and genuinely cared for. It is rare to find a surgeon who combines such excellent clinical skill with such kindness and patience. I highly recommend Dr. Chen to anyone needing an orthopedic surgeon. I feel very fortunate to have him guiding me through this recovery.
- 4 out of 5 starsReviewed on 12/5/2025
I believe my experience was adequate and informative.
- 5 out of 5 starsReviewed on 12/2/2025
Wonderful team of workers.
- 5 out of 5 starsReviewed on 11/1/2025
everything went good