Andrew E Sassaman, OD

Arrived 45 minutes early and still got in late

Excellent all around. Thank you!

Thanks for Gundersen

Great experience.

Excellent care!!! Thank you ?

Everyone was very friendly. Good experience.

Very friendly staff!

Great explanation of my options.

Best experience with glass fitting, in a while. Felt like I was being helped, not an inconvenience. Appreciated feeling like an individual, having said all of this the cost of eyeglasses is making me reconsider going some where more affordable

It was good

The eye care team is always very pleasant.

Was very helpful in answering all my questions, and good with treatments. Very kind doctor.

thanks

I really don't get the thought of "checking in" for my appointment days ahead of time. I'm probably going to continue to ignore any emails that ask me to "check in" if I'm not actually present at the facility. I'm glad to "confirm" my appointment, as a reminder from Gundersen that I have an appointment coming up, and I'm still planning on making it. But, he idea of "checking in" doesn't make any sense until I walk through the door. That's when I'll "check in".

All was done professionally and with courtesy.

Excellent and fast service when I really needed it. Couldn't be more grateful to be a part of the Emplify family.

My only complaint is that when I was trying to check in, the person was in back carrying on a conversation. I started singing with the radio and she came right out was very professional.

The doc was fantastic and would recommend or see him again in a heartbeat

easy admission

The folks in Decorah are a wonderful team. They make you feel that they care about your eye health

From checking in for my eye appointment to the nurse who checked my vision... who was very nice by the way and explained everything to the doctor was exceptional!

The entire staff was very helpful.

Didn't do anything digitally

Don't Like Computers

Great team! Thank you for the excellent care!

Everyone from when I walked in the door was professional and respectful

Great doctor/staff

I expected a eye exam for a new prescription but they just gave me a copy of an old prescription.

Excellant

I was very pleased with all providers I associated with. Very pleasant experience.

Dr Sassaman is the BEST!!! He is a real gem!

Staff was great with me

Everyone treated me like a queen Being diabetic the doctor checked me over very well checking for how I was doing A ok results

Had a good experience and they got me right in.

Got me set up very quickly with the specialist in LaCrosse

My Chart is a little klunky to use. In person service was exceptionally

Wonderful experience.

I trust my provider to take care of my medical needs.

Always a good check-up. Love this docot and the team.

Friendly/efficient staff.

I prefer not to use the digital, so don't always respond to them

The whole experience was positive. The building was accessible and clean, the reception staff were helpful and respectful, the assistant who worked with me was thorough, helpful and respectful. The Dr was excellent. Very grateful for such wonderful quality care for my eyes close to home. Stopped to get my glasses adjusted at the eye glass center which is there too and that was also a wonderful experience.

Very good ustomrer relations from everyone!

look forward to the same experience next year

It was fine

I truly appreciate how kind, personable, and educational Dr Sassaman is.

Am so lucky to have Dr. Sassaman as my eye Dr. He is very thorough and always answers any concerns that I might have

I don't really care for My Chart, or frankly any other web-type contacts. Personal one-on-one contact is far better.

Snow day, worked me in easily.

The follow-up instructions that I read in my MyChart were somewhat contradictory.

Dr Sassaman and the staff have always provided great care

All staff are very friendly & do a great job of helping the patient feel comfortable! They explain treatments & explained options!

Good experience!

Top Notch Dept!!

They made you feel like you were their only person they had as they explained questions did rush and so pleasant. Made you feel like a person not a number. Would highly recommend Dr Sassaman and staff

Dr. Sassman is very personable and knowledgeable. He is a very nice person.

very friendly and professional

I'm very satisfied with my eye services in Decorah

Arrived early, but was seen earlier than expected.

Very good experience, I had been going out of town so it is such a good feeling to be back home. Dr. Sassa a was recommended to me by a friend and I am so happy with my experience, the whole staff was exceptional. I would highly recommend.

Very nice Doctor. Very personable and pleasant personality. I really like Dr. Sassaman.

First time to go to the eye clinic and a very nice visit and very professional.

When my medical Dr requested I get an eye exam when I was in for my annual physical I was able to get an appointment for the eye exam within 3 days. Excellent service and compassionate care.

Dr. Sassman listened to my concerns and was very knowledgeable and helpful with the complex issues regarding my chronic Dry Eyes. He made appropriate treatment recommendations and was thorough and very friendly. He made sure I knew what to do with follow up. I'll be back.

Dr. Sassaman is very kind, thorough, and listens to me. I appreciate his care.

Efficient and thorough visit .

Was timely and did not have a long wait. Staff very friendly.

Great ?

The staff at Gunderson eye clinic are very knowledgeable and extremely caring.

Very Good Job Thank You

Always well done. Professional and ethical group.

Dr. Sassaman is very compassionate. He took the time to listen to my concerns. Highly recommend!

Dr Sassaman and the entire staff were welcoming, professional, and courteous. Dr. Sassaman talks with you, not at you, listens to you, explains things well, and uses terms that anyone can understand.

I go out of network to use you. I really like Dr. Sassaman. He's easy to talk to and I trust him with our eye health. I really wish you would reconsider accepting Collins VSP insurance though.

I am grateful for the excellent care I always receive at Gundersen. Thank you.

Dr. Sassaman is a wonderful doctor. He listens very well and is able to help me every time I've gone in with eye problems.

It went very well Everyone did a good job for eye health

I trust & respect Dr Sassaman as I do all providers I use at Gundersen

Didn't have to wait long before I was escorted into room and appt didnt take long; all was good.

It was very pleasant.

O I learned a Lot

Nothing, everything was great.

Dr. Sassaman and his team are wonderful!

Great visit, appreciated the time spent with me.

Dr Sassaman takes care of us.

I have used the Decorah eye clinic for many years. I always have faith in their exam.

EXCEPTIONAL MEDICAL CARE, VERY KNOWLEDGABLE, COMPASSION SHOWN & PRIVACY GIVEN. INCREDIBLE / CUSTOMER SERVCE @ THE FRONT/ DISCHARGE DESK. THANK-YOU!

My first experience at the Decorah clinic and it was excellent. Tried to get into Waukon and no openings and they got an appointment in Decorah.

Dr Sassaman has continued to give my wife and I excellent care. We appreciate his excellent skill and care His assistant is always excellent as well. Friendly and professional.

Everyone that helped me was very kind, efficient, and knowledgeable!

I appreciated being seen so quickly and Am grateful for Dr. Sassaman's examination and care.

Dr. Sassaman is excellent.