
Lisa A Horstman, NP
Internal Medicine
Highlights
Age Groups Seen
- Adult 21-65
- Older Adult >65
Languages
- English
Gender
FemaleLocations
- Emplify Health La Crosse Internal Medicine
- 1900 South Avenue, La Crosse, WI 54601
- Get Directions
- Phone: 608-775-8388
Expertise
Education
- Graduate School: Winona State University, 2015
- Certification: American Academy Of Nurse Practitioners, Family Medicine NP, 2015
Insurance
- Aetna Health Management
- Amerigroup Iowa Inc
- Anthem BCBS WI
- Arise Health Plan/ WPS
- BCBS MN
- Benefit Plan Administrators
- Care Wisconsin
- CIGNA
- Community Link
- Group Health Cooperative of Eau Claire
- HealthEOS by Multiplan
- Healthpartners, Inc
- Independent Care Health Plan Medicaid
- Medica IFB
- Meritain Health
- MHS Health
- Midlands Choice
- Quartz
- The Alliance
- Tricare West
- Ucare Minnesota
- United Healthcare Inc.
- WCA Group Health Trust
- Wellmark BCBS IA
- Wisconsin Physician Services
Reviews
4.9 of 5 stars
147 Ratings, 44 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 9/26/2026
Lisa Horstman is an amazing provider. She oversees my care and makes sure to connect me with specialists when needed. I have multiple health issues, and she is who I trust the most with my health care! She is a true asset to Emplify health!
- 5 out of 5 starsReviewed on 9/17/2026
One of the things I especially like about Lisa is she doesn't tell you what to do. She will say something like, would you be willing to try? And what do you think about doing this? Instead of dictating everything like she's in control. I really like that about her, among other things too. So that's it.
- 5 out of 5 starsReviewed on 8/29/2026
Lisa Horstman is wonderful: professional but personable.
- 5 out of 5 starsReviewed on 8/27/2026
I'm SO grateful for the care!!!
- 5 out of 5 starsReviewed on 8/25/2026
Lisa Horstman does an excellent job, she's always bubbly and focused. I appreciate her so much!
- 5 out of 5 starsReviewed on 8/18/2026
Provider is very good at explaining things.Kind and attentive .
- 5 out of 5 starsReviewed on 8/11/2026
Lisa was great! She was kind, compassionate, listened carefully and made excellent decisions for what to do now as well as next steps. She is a true asset to the GIM team!!!
- 5 out of 5 starsReviewed on 8/1/2026
She suggested the pneumonia shot and assured it is normally covered by insurance. It was not. Costs almost $800. She needs to be more accurate and transparent. The financial dept said no orders were sent for lab tests. She requested 3. I'm waiting to hear back from her nurse. Too long of wait time. Not enough employees I'm guessing
- 5 out of 5 starsReviewed on 7/24/2026
Lisa Horstman was wonderful. She is the definition of empathy!
- 5 out of 5 starsReviewed on 6/26/2026
Lisa Horstman is an excellent, compassionate & competent provider! I appreciate the care she provides.
- 5 out of 5 starsReviewed on 5/31/2026
Check out was very, very slow. And when I left there still was no PT scheduled because we had be on hold for 10 minutes and I chose to give up and call them from home.
- 5 out of 5 starsReviewed on 5/8/2026
I'm so grateful to have Lisa Horstman as my primary care provider. She's a careful, interested listener who takes the time to read my chart before my annual visits, remembers conversations we've had, and seems to genuinely care. I'd highly recommend her to anyone looking for a professional & empathetic PCP!
- 5 out of 5 starsReviewed on 4/10/2026
A good experience.
- 5 out of 5 starsReviewed on 4/12/2026
Thanks for the urgency
- 4 out of 5 starsReviewed on 3/19/2026
The provider was overbooked that morning and therefore we had to wait 30 minutes to see the provider in the room and our time limit was very tight so we were not able to really have enough time for the visit.
- 5 out of 5 starsReviewed on 3/13/2026
Wonderful experience with Lisa, every time. She is a compassionate outstanding provider.
- 5 out of 5 starsReviewed on 3/13/2026
The nurse that took me to the room was a male and he was not friendly at all. He didn't make any small talk, wasn't personable at all. I don't think he even made eye contact. When he came back after the doctor he didn't being the correct paperwork and when the doctor asked, he said he didn't know where it was and left the room. The doctor asked him as he walked out of he was going to get it. He did come back with it but even when getting fitted for my wrist braces he wasn't helpful in telling me how they should fit, how tight I should make them. I was not impressed and did not feel like what I needed or was there for was important to him.
- 5 out of 5 starsReviewed on 3/10/2026
I felt heard and Lisa was well prepared.
- 5 out of 5 starsReviewed on 3/6/2026
Lisa is an excellent provider. She is knowledgeable, kind, and always familiar with any other care I have had since my last visit with her.
- 5 out of 5 starsReviewed on 3/7/2026
Always feel well taken care of with Lisa Horstman. Would like to see her come to Winona clinic even if once a month.
- 5 out of 5 starsReviewed on 3/4/2026
It had been quite some time since I had seen Lisa and I was so really glad to be back with her again. She's a combination of professionalism and warmth and caring. I just can't tell you how wonderful she is to have. She's a good listener. She thinks things out and I just was so happy to be back with her again. So that's it.
- 5 out of 5 starsReviewed on 3/3/2026
Very professional and courteous and personable
- 5 out of 5 starsReviewed on 2/13/2026
Very understanding, concerned and have your well-being top priority.
- 5 out of 5 starsReviewed on 2/12/2026
Happy to have a new NP in training working along side such a great established provider
- 5 out of 5 starsReviewed on 2/3/2026
Love Lisa!! Extremely kind.
- 5 out of 5 starsReviewed on 2/3/2026
Appointment was online questionnaire and worked well. Thankful for this option.
- 5 out of 5 starsReviewed on 1/29/2026
I feel so fortunate to have Lisa Horstman as my provider. She listens carefully to my thoughts and concerns. She patiently answers any ?' s I may have, and follows up if she doesn't have an immediate answer. She is respectful, compassionate and kind. She and her staff are responsive when I message her on MyChart. Five Stars for this outstanding provider!
- 5 out of 5 starsReviewed on 1/29/2026
It was very manageable to have a online visit. I was in no shape to drive 65 miles. I really like the online visit for situations like this.
- 5 out of 5 starsReviewed on 1/15/2026
Lisa has always treated me with patience, concern and respect.
- 5 out of 5 starsReviewed on 1/10/2026
Lisa is so kind and compassionate.
- 5 out of 5 starsReviewed on 1/9/2026
Everything went very well. Wait time to see provider was minimal. Lisa H. was an exceptionally wonderful provider...knowledgeable, kind, concerned.
- 5 out of 5 starsReviewed on 1/6/2026
Worked me in on short notice.Great experience and explanation.Kind staff.
- 5 out of 5 starsReviewed on 12/25/2025
I actually look forward to my annual visit with Lisa Horstman. She is so thoughtful kind and very caring yet very professional. I have referred family and friends to schedule an appointment with her, if possible. Very happy to have Lisa as my primary doctor. Thank you.
- 5 out of 5 starsReviewed on 12/16/2025
Lisa has been my care provider probably 10 years and I rate her as the highest. She is just the best and she gives me great care. So I'm hoping that she stays around for as long as I'm around. She is top. Thank you.
- 5 out of 5 starsReviewed on 12/16/2025
My provider is a caring, compassionate person as well as a great listener.
- 5 out of 5 starsReviewed on 12/5/2025
Lisa has my back and I thank her for it.
- 5 out of 5 starsReviewed on 12/2/2025
The e-check-in/"I've arrived" features within the app are useless since Project Fusion. Why even have this if it's going to make you go repeat the check in process at the desk every time anyway?!?!
- 5 out of 5 starsReviewed on 11/27/2025
Appreciate Lisa Horstman care given to me. Always great to see Lisa. She goes above and beyond if I have questions
- 5 out of 5 starsReviewed on 11/27/2025
Lisa Horstman listened to me, and knew how to handle the things that I definitely needed ?
- 5 out of 5 starsReviewed on 11/26/2025
Lisa Horstman is wonderful. Always listens. Best provider I've ever had. You're lucky to have her.
- 5 out of 5 starsReviewed on 11/22/2025
Lisa is fantastic. She is always a good listener and provides good care.
- 5 out of 5 starsReviewed on 11/20/2025
Thank you for your service.
- 5 out of 5 starsReviewed on 11/12/2025
Thank you very much. Appreciated everyone's help.
- 5 out of 5 starsReviewed on 10/30/2025
Provider was very friendly and knowledgeable.
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